Topic Personal Auto
Estimator’s COVID dilemma: Photos of auto damage not enough, in-person visit not allowed
June 11, 2021 by David GambrillIt’s an auto insurance estimator’s Catch-22. A B.C. small claims tribunal recently downplayed expert evidence based on photos taken in an auto collision shop because the estimator didn’t conduct an in-person inspection of the vehicle — even though pandemic lockdown…
M&A growth sets Navacord on course for $3 billion in premium
June 10, 2021 by Jason ContantNavacord Corp. has finalized a record number of brokerage acquisitions in one month, with four deals already closed across the country in June. The latest transactions represent a total of 18 new locations and over 430 employees. More deals are…
Westland closes two new acquisitions in Canada
June 8, 2021 by Jason ContantWestland Insurance Group Ltd. has closed two new acquisitions in Saskatchewan, both in locations where the large brokerage didn’t have a presence before. The brokerage announced Monday it had closed the acquisitions of HK Insurance in Regina and Smith Agencies…
Why this quote comparison site launched its own brokerage
June 7, 2021 by Greg MeckbachComparison website vendor Ratehub Inc. is now operating its own property and casualty insurance brokerage. “When it’s our own sales staff, we have the full insight into close ratios and contact ratios,” said Alyssa Furtado, co-CEO of Ratehub Inc. and…
Fairness officer role approved as ICBC launches enhanced care auto insurance
June 7, 2021 by The Canadian PressVICTORIA – The Insurance Corporation of British Columbia has created a new position aimed at ensuring the Crown-run auto insurer makes fair and transparent decisions related to its newly launched enhanced care plan. A statement from the Ministry of Public…
Why this auto insurer is proposing a ‘rate rebalance’
June 2, 2021 by Jason ContantPublic auto insurer Saskatchewan Government Insurance (SGI) is proposing a “rate rebalancing” that will result in a net 0% overall change for provincial Auto Fund rates, effective next January. Reflecting current frequency and severity trends, and in an effort to…
Canadian vehicle sales increased 36% in May from a year earlier but down from 2019
June 2, 2021 by The Canadian PressTORONTO – Canadian auto sales disappointed in May despite increasing nearly 36 per cent from a year earlier when sales plunged due to lockdowns to address the COVID-19 pandemic. According to estimates compiled by DesRosiers Automotive Consultants, Canadian light vehicle…
In a virtual world, don’t lose your humanity: insurer exec
June 1, 2021 by Adam MalikAs the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained…
Insurers monitor battle within auto industry over car data ownership
May 30, 2021 by Adam MalikThe outcome of a current standoff between auto manufacturers and the automotive aftermarket industry over who owns the data generated by automated cars will have implications for the insurance industry, according to an insurance executive. “If the data is owned…
Appeal court rules for insurers in handling of HST in auto AB claims
May 27, 2021 by Greg MeckbachOntario auto insurance claimants cannot take insurers directly to court over how carriers treat sales tax on accident benefits claims, the province’s appeal court has ruled. This is because the province’s Licence Appeal Tribunal, not the Superior Court of Justice,…
What consumers really want from their insurance providers
May 26, 2021 by Jason ContantAs insurers and brokers increase their efforts to go digital, consumers still say they want an omni-channel and personalized experience, according to Ipsos survey results of more than 13,000 Canadian adults. “The preference to buy directly from the [insurance] company…
What B.C. trial lawyers are asking of Canada’s top court in RSA dispute
May 25, 2021 by Greg MeckbachThe Trial Lawyers Association of British Columbia is asking Canada’s top court to essentially make a “new law” barring a liability insurer from taking an off-coverage position after starting to defend a tort claim if the insurer previously had “presumed…