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Look for AI to “hyper-personalize” customer experience in 3-5 years: Aviva exec
July 20, 2021 by David GambrillHyper-personalization of customer experience in three to five years’ time is a big reason why the property and casualty insurance industry is ramping up the use of artificial intelligence and machine learning now, an Aviva Canada tech executive suggests. “I…
Why your clients may not have the high ground on overland flood risk
July 19, 2021 by Greg MeckbachMany homeowners opt not to buy overland flood coverage and this could leave them uninsured in the event of a severe rain storm. “Overland flooding is any water that comes into your house through the windows or door or anything…
Why insured losses from Barrie twister may be higher than you think
July 16, 2021 by Greg MeckbachThe number of Barrie, Ont. clients whose homes are damaged beyond repair by Thursday’s tornado may be more than initially reported, an industry expert predicted Friday. The tornado touched down at about 2:30 p.m. July 15, the Canadian Press reported.…
Wildfire in Lytton, B.C. a ‘wake-up call’ to take precautions: safety board
July 15, 2021 by Camille Bains - THE CANADIAN PRESSA wildfire in Lytton, B.C., during historically high temperatures points to a serious need to prevent similar occurrences, says the chairwoman of the Transportation Safety Board, which is investigating the possibility that a freight train could have been linked to…
Saskatchewan crews ‘fully engaged’ fighting more than 100 wildfires
July 14, 2021 by The Canadian PressProvincial fire crews in Saskatchewan are now fighting more than 100 wildfires in the province. The Saskatchewan Public Safety Agency says hot, dry weather forecast for the rest of the week, along with scattered storms producing lightning, is going to…
First Nations seek emergency declaration from province over northern Ontario wildfires
July 13, 2021 by The Canadian PressTHUNDER BAY, Ont. – An organization representing 49 First Nations in northern Ontario is urging the province to declare a state of emergency over wildfires that it says are threatening several remote communities. The Nishnawbe Aski Nation says the declaration…
Former Aviva Canada VP now CEO of TD Insurance
July 7, 2021 by Greg MeckbachJames Russell, a former senior executive with The Dominion of Canada General Insurance Company and Aviva Canada, is now leading The Toronto-Dominion Bank’s property and casualty insurers. Russell’s appointment results from a re-assignment of several TD senior managers. Russell has…
Why your clients’ basements will probably leak eventually
July 7, 2021 by Greg MeckbachHomeowner clients are battling the elements just by living below the ground floor, and so they will need to act quickly if they notice water pooling in their basement, a building supply vendor suggests. “Creating a comfortable living space in…
How this brokerage pivoted to forge community ties online
July 6, 2021 by Adam MalikWhen a global pandemic shut down in-person events, one brokerage created a new communications strategy to reach people where much of the world shifted — online. For Antigonish, N.S.-based brokerage AA Munro Insurance, it was important to tell their clients,…
Lightning sparks new fires as thunderstorms add to danger in B.C.’s Interior
July 6, 2021 by The Canadian PressLYTTON, B.C. — The BC Wildfire Service says 212 wildfires are burning in British Columbia as lightning storms swept over several areas of the province. The wildfire service website shows more than three dozen small fires have been sparked across…
Northwest Territories government to pay repair costs from spring flooding
June 30, 2021 by The Canadian PressYELLOWKNIFE – The government of the Northwest Territories says it will cover the cost to repair or replace homes damaged by spring flooding. The government says 70 homes were affected in Fort Simpson, 16 to 18 in Jean Marie River…
Evacuation alerts issued for areas near two out-of-control wildfires in B.C. Interior
June 30, 2021 by The Canadian PressThe B.C. Wildfire Service is dealing with two out-of-control blazes in the Interior that have prompted evacuation alerts. The McKay Creek fire was discovered Tuesday burning about 23 kilometres north of Lillooet, and has grown to approximately 50 square kilometres…