Canadian Underwriter

Topic Technology

Network computer security concept
News BrokersClaimsCommercialCyberInsurersTechnology

Why one cyber expert believes cyber insurance is in a good place right now

February 16, 2023 by Jason Contant

The cyber insurance market has never been in a more stable and positive position going into 2023, largely because of the learning experiences over the last two to three years, one cyber expert told Canadian Underwriter in an interview Wednesday.

Electric socket with a plug. Connection and disconnection concept. lines, triangles and particle style design. Illustration vector
News BrokersOperationsTechnology

How much time and effort brokers could save with API connectivity

February 14, 2023 by David Gambrill

Adopting an Application Programming Interface (API) solution for broker-carrier connectivity will significantly reduce errors and save brokers between 11% and 17% of effort during the quoting process, according to a white paper released Tuesday by Insurance Brokers Association of Canada

Typing on the keyboard
News BrokersOperationsTechnology

How one company is tackling brokers’ pain point of repetitive data entry

February 13, 2023 by Jason Contant

One Canadian company is taking a unique approach to deal with repetitive data entry, a major pain point for brokers. Vancouver-based Quandri uses software bots to automate certain portions of a brokerage’s operations, such as the renewal review process. Quandri

Long-haul truck crossing grassy area
News AlbertaB.C.ClaimsCommercial AutoInsurersLiabilityManitobaSaskatchewanTechnology

How telematics may help Alberta truckers’ rates

February 9, 2023 by Philip Porado

With an eye toward improving driving habits, Facility Association (FA) announced the launch of a telematics program for truck drivers in Alberta, effective May 1, 2023. It said the program’s objective is to help drivers and operators correct poor driving

Metaverse city concept
News CommercialEmerging RisksTechnology

Metaverse risks: 4 areas for commercial clients to explore

January 25, 2023 by Jason Contant

Privacy is one of the four major risks associated with the metaverse — the expanding virtual universe of network connections — an industry expert told Canadian Underwriter recently. When developing a metaverse strategy, your commercial clients should look at operational,

Data analysis concept
News InsurersPersonal AutoTechnology

Regulator looking into the ‘black box’ of auto rating models

January 24, 2023 by Jason Contant

Auto insurance rating models are becoming so complex that Ontario’s regulator is looking not only at the inputs of these models, but now the outputs as well, attendees heard at an industry event last week. “There are concerns that these

Automotive production line in modern assembly plant
News ClaimsCyberPersonal AutoTechnology

Automotive products manufacturer hit by cybersecurity incident at three factories

January 24, 2023 by The Canadian Press

TORONTO – Exco Technologies Ltd. says three of its factories have been hit by what it is calling a cybersecurity incident.   The company says it has taken steps to secure its systems and mitigate the impact to the company’s data

Toronto's hospital for sick children suffers ransomware attack.
News ClaimsCyberLiabilityOntarioTechnology

Ransomware group apologizes, says ‘partner’ was behind SickKids attack

January 3, 2023 by Jordan Omstead - THE CANADIAN PRESS

TORONTO – A global ransomware operator issued an apology and offered to unlock the data targeted in a ransomware attack on Toronto’s Hospital for Sick Children, a move cybersecurity experts say is rare, if not unprecedented, for the infamous group.

Silvy Wright Northbridge
News ClaimsCommercialTechnology

2023 Executive Outlook | Silvy Wright, Northbridge Financial Corporation

December 29, 2022 by David Gambrill

Silvy Wright, president, CEO, Northbridge Financial Corporation The insurance industry faces several headwinds in 2023. Some, like climate change, have been on our radar for some time. Others, such as inflation, have emerged more recently. We will always face challenges;

Sobeys experienced a cyberattack in November.
News ClaimsCommercialCyberTechnology

Sobeys parent company says cyberattack expected to cost $25M after insurance

December 19, 2022 by Brett Bundale - THE CANADIAN PRESS

Sobeys parent company Empire Co. Ltd. has shared new details on a cyberattack that shut down its pharmacy services and other in-store functions last month. The security breach in early November left customers unable to fill prescriptions for four days,

Autonomous driverless delivery robot on a street
News Emerging RisksLiabilityPersonal AutoTechnology

The self-driving era is here, the question is what comes next

December 15, 2022 by Ian Bickis - THE CANADIAN PRESS

TORONTO – The self-driving era is here, just not the one that was promised. Instead of sleek pods without steering wheels ready to chauffeur buyers off the lot, there are mostly driverless Chevy compacts, Chrysler minivans, and Ford box trucks

Worker gesturing during remote meeting
News HRTechnology

Are your remote workers less engaged?

December 15, 2022 by Jason Contant

Executives’ fears that remote workers are becoming less engaged and spontaneous when working online than they are while in the office may be unfounded, new research has determined. One of executives’ biggest worries about remote work is the reduction in