Crawford announces major shuffle of senior staff

Crawford & Company (Canada) Inc. has announced a major shuffle to its senior management with nine appointments.
Steve Anderson has been appointed senior vice president, corporate markets and administration. In this role he will oversee the companys healthcare management services, risk management services, Claimsalert, and auto appraisal services.
John McHugh will assume the role of vice president, claims operations regions, supporting Crawfords claims services in Atlantic Canada, British Columbia, the Prairies and Quebec.
Pat Van Bakel will serve as McHughs Ontario counterpart.
Greg Smith was named vice president, national programs, and will be charged with, among other responsibilities, redesigning claims intake, file completion and performance measurements.
Ken Lloyd has been promoted to assistant vice president, compliance and best practices, addressing such issues as pandemic and disaster planning. He has also been named Crawfords privacy officer.
Brent Hackett has been appointed assistant vice president, catastrophe services and operations, focussing on the continued development of Crawfords catastrophe team and the support of operational initiatives in the claims services group.
Claimsalerts new assistant vice president is David Nice, and Rod McDonald and Reno Daigle were appointed assistant vice presidents of South Western Ontario and North Eastern Ontario, respectively.
And rounding out the nine is Jennifer Virley, who has been appointed director, project management.