ICBC discloses that its outside counsel obtained claims histories of jurors

In a recent court case in Victoria, outside defence counsel representing ICBC contacted one of the company’s employees and obtained claims histories of members of the jury, ICBC said in a statement.
“The disclosure of this information was a mistake, and a serious one at that,” Jon Schubert, president and CEO of ICBC said in the release. “The disclosure was completely inappropriate and is far from an accepted practice at ICBC.”
Schubert goes on to say the ICBC terminated the contracted defence counsel; reported the matter to the plaintiff’s counsel, judge and jury the morning after the breach of confidentially was discovered; and reported to the Office of the Information and Privacy Commissioner, among other steps.
Further steps have been taken to thoroughly investigate the issue, ICBC says, including a full review of previous cases handled by the defence counsel in question.
“To the very best of our knowledge, this was an isolated incident,” Schubert said. “And we have extreme regret that this situation occurred.
“All we can do now is take immediate and substantial steps to do our best to ensure that it does not happen again.”