Canadian Underwriter

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Aviva Canada

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How long will it take before distracted driving campaigns take hold?

May 16, 2018 by Jason Contant

Similar to drunk driving campaigns that took years to take hold before people realized others were getting injured or killed and that it was unacceptable, distracted driving campaigns may also take a while to fully work, Aviva Canada’s chief underwriting

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90% of drivers in this province think that insurance companies are “profitable”

May 15, 2018 by Jason Contant

Nine out of 10 drivers in Newfoundland and Labrador believe insurance companies operating in the province are profitable, according to a new poll commissioned by Aviva Canada. “I cannot speculate about why people seem to believe this, but I can

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Drivers say auto insurance in this province is “financially difficult” to afford: poll

May 14, 2018 by Jason Contant

Nearly two-thirds of polled drivers in Newfoundland and Labrador have said that auto insurance has become “financially difficult” to pay for, according to a new poll commissioned by Aviva Canada. “The system is broken and insurers, government and other stakeholders

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Aviva just embedded earthquake coverage into B.C. home policies. Quebec could be next.

April 12, 2018 by Jason Contant

Aviva Canada is embedding earthquake coverage in all of its homeowner and tenant insurance policies in British Columbia, coverage that is typically offered as an endorsement. The insurer is also conducting a needs analysis to determine if it will introduce the

News ClaimsInsuranceLegal

Tip to broker leads to undercover auto fraud investigation

April 9, 2018 by Greg Meckbach

As auto insurance premiums go up, Aviva Canada is going after healthcare providers and legal professionals who are conspiring to submit false or inflated claims. Fraud is a “key” reason auto insurance premiums are rising in Ontario and the government

News InsuranceLegal

Insurer must defend hospital nurse sued for breach of privacy: Court

April 3, 2018 by Greg Meckbach

Aviva Canada has a duty to defend a nurse who is being sued for privacy breach by a patient whose medical records were accessed in a Simcoe, Ontario hospital, the Court of Appeal for Ontario ruled in a decision released

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Aviva Canada seeks average 5% rate increase in personal home and auto lines

March 8, 2018 by David Gambrill

Aviva Canada is putting through an average rate increase of 5% in personal home and auto lines after reporting a combined operating ratio of 102% in its 2017 year-end results. Aviva Canada’s net written premium increased by 15% in 2017

News ClaimsInsuranceTechnology

How mobile apps can help expedite total loss appraisals

March 7, 2018 by Jason Contant

Mobile apps that allow policyholders to upload photos of damaged vehicles from auto accidents can help speed up the claims process, particularly for those involved in a total loss, the president of the Canadian Independent Adjusters Association (CIAA) said on

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Aviva combines multiple business segments into one commercial policy

March 6, 2018 by Jason Contant

Aviva Canada has launched a new commercial product that allows a company’s different business operations to be included on one policy. This consolidation is intended to make it easier for brokers to offer limits and extensions for different segments. In

News InsuranceTechnology

Mobile app resolves Aviva’s auto claims 20-40% faster in trial tests

March 5, 2018 Greg Meckbach, Associate Editor

Aviva Canada auto policyholders whose vehicles get damaged in accidents can get their claims processed by taking pictures and uploading them to a mobile app, Aviva Canada announced recently. The app, AvivaExpress, was developed by Chicago-based Snapsheet and is available

News InsuranceLegal

Hot coffee scalds your client in a drive-through. Is that an auto “accident”?

February 23, 2018 by Greg Meckbach

Ontario auto insurance policies will have to cover a much wider scope of risk if the Supreme Court of Canada does not overturn a recent court ruling against Aviva Canada, Aviva’s lawyer argues. In Dittmann v. Aviva Insurance Company of Canada,

News Markets / CoveragesTechnology

Aviva Canada looking into electronic payments standard

February 22, 2018 by Jason Contant

As payment systems continue to modernize globally and locally, one Canadian insurer says it is hoping to explore opportunities related to its payment infrastructure. While it is not currently using ISO 20022, an international standard that supports electronic payments, Aviva