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Aviva Canada

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Aviva Canada seeks average 5% rate increase in personal home and auto lines

March 8, 2018 by David Gambrill

Aviva Canada is putting through an average rate increase of 5% in personal home and auto lines after reporting a combined operating ratio of 102% in its 2017 year-end results. Aviva Canada’s net written premium increased by 15% in 2017

News ClaimsInsuranceTechnology

How mobile apps can help expedite total loss appraisals

March 7, 2018 by Jason Contant

Mobile apps that allow policyholders to upload photos of damaged vehicles from auto accidents can help speed up the claims process, particularly for those involved in a total loss, the president of the Canadian Independent Adjusters Association (CIAA) said on

News InsuranceMarkets / Coverages

Aviva combines multiple business segments into one commercial policy

March 6, 2018 by Jason Contant

Aviva Canada has launched a new commercial product that allows a company’s different business operations to be included on one policy. This consolidation is intended to make it easier for brokers to offer limits and extensions for different segments. In

News InsuranceTechnology

Mobile app resolves Aviva’s auto claims 20-40% faster in trial tests

March 5, 2018 Greg Meckbach, Associate Editor

Aviva Canada auto policyholders whose vehicles get damaged in accidents can get their claims processed by taking pictures and uploading them to a mobile app, Aviva Canada announced recently. The app, AvivaExpress, was developed by Chicago-based Snapsheet and is available

News InsuranceLegal

Hot coffee scalds your client in a drive-through. Is that an auto “accident”?

February 23, 2018 by Greg Meckbach

Ontario auto insurance policies will have to cover a much wider scope of risk if the Supreme Court of Canada does not overturn a recent court ruling against Aviva Canada, Aviva’s lawyer argues. In Dittmann v. Aviva Insurance Company of Canada,

News Markets / CoveragesTechnology

Aviva Canada looking into electronic payments standard

February 22, 2018 by Jason Contant

As payment systems continue to modernize globally and locally, one Canadian insurer says it is hoping to explore opportunities related to its payment infrastructure. While it is not currently using ISO 20022, an international standard that supports electronic payments, Aviva

News InsuranceMarkets / CoveragesTechnology

Why it costs more to fix your insured’s car (Hint: it’s not just the gadgets)

February 20, 2018 by Jason Contant

Addressing the entire vehicle safety system after an auto collision, and not just one component like a sensor, may be contributing to longer auto repair times and higher costs for insurers, Mitchell International said Thursday. Jerry Gastineau, content manager with

News Earnings / RatingsInsuranceMarkets / Coverages

“No question” that Aviva Canada plans to hike auto rates: CEO

February 20, 2018 Greg Meckbach, Associate Editor

There is “no question” that Canada’s second-largest insurer, Aviva Canada, is contemplating country-wide rate increases in personal auto, Greg Somerville, the company’s president and CEO, told Canadian Underwriter Thursday. The cost of repairing vehicles with advanced technologies is one factor

News ClaimsInsuranceTechnology

Why driving safety tech doesn’t cut claims costs – yet

February 19, 2018 by Greg Meckbach

Sensor and computer technologies are supposed to make traffic safer but are indirectly increasing insurance claims costs, the head of Canada’s Number 2 insurer warns. Aviva Canada has observed a “double-digit” increase (meaning more than 10%) in property damage costs

News InsuranceMarkets / CoveragesTechnology

InsurTech Growth Program launched in Canada

February 6, 2018 by Jason Contant

Aviva Canada and tech scaleup company OneEleven have partnered to launch what they call the largest InsurTech Growth Program in Canada. Ryan Spinner, head of digital and innovation at Aviva Canada, told Canadian Underwriter that insurtech is rising and its

News InsuranceLegalMarkets / Coverages

Insurer must pay $237K in legal costs to elderly woman awarded $20K

February 2, 2018 Colin Perkel - THE CANADIAN PRESS

TORONTO – An insurance company that played litigation hardball with an elderly car-accident victim has been ordered to pay $237,000 to cover the legal costs she incurred in winning a $20,000 settlement. In her decision, Ontario Superior Court Justice Mary

News InsuranceMarkets / CoveragesTechnology

Aviva Canada responds to CU poll results

January 29, 2018 by David Gambrill

Canadian Underwriter conducted a poll of its broker readers last week. Out of the 401 responses CU received, about 68% placed business with Aviva Canada. Among the survey findings, we asked brokers to record their level of agreement with the