Keyword
COVID-19
How technology is addressing ‘broken offline processes’ and broker pain points
August 25, 2021 by Jason ContantCreating a “digital round trip” for all players in the insurance ecosystem – from broker to technology vendor to consumer – has really been catalyzed by the COVID-19 pandemic and the move to remote working, the CEO of tech vendor…
Policyholders want to text you. Is your carrier doing enough to make this happen?
August 25, 2021 Canadian Underwriter StaffCOVID-19 has accelerated insurance carriers’ plans towards digital transformation, but Canada’s insurers are in their “infancy” when it comes to meeting policyholders’ growing demands for texting with their carriers, says a former insurance executive. Speaking at the Reuters virtual Future…
How P&C can keep human connections within digital insurance
August 20, 2021 Canadian Underwriter StaffWhile the COVID-19 pandemic has accelerated P&C’s digitization investments, the need for human connection within digital insurance should not be overlooked, a digital identity firm says. “As the insurance industry accelerates its pace towards digitization, we must keep in mind…
What independent brokers expect from insurers post-pandemic: Canadian Broker Network
August 19, 2021 Canadian Underwriter StaffAs Canada emerges from the COVID-19 pandemic, independent brokers will place strategic alliances with insurers at the top of their expectations list, members of the Canadian Broker Network (CBN) said. “The pandemic has significantly increased the awareness and consideration for…
The importance of employee experience in the post-pandemic world
August 13, 2021 by Jason ContantImproving employees’ experience is a top priority for almost all Canadian employers’ post-pandemic success, Willis Towers Watson (WTW) said in a study released Aug. 11. However, while employers recognize adapting to the new reality will take time and require a…
Pandemic-related employment practices liability claims in Canada may increase, brokerage CEO says
August 12, 2021 Canadian Underwriter StaffWhile U.S. brokers are seeing a surge in employment practices liability insurance (EPLI) claims due to an increase in pandemic-related lawsuits, brokers north of the border can expect less turmoil, a brokerage CEO says. Almost 3,000 employment lawsuits related to…
How Aviva Canada fared in the first half of 2021
August 12, 2021 by Jason ContantA lack of catastrophic events in the first half of 2021 and decreased personal auto and commercial claims related to COVID-19 contributed to a 6.7% improvement in Aviva Canada’s combined operating ratio (COR) in the first half of 2021 compared…
Brokers ‘positive about entertainment insurance’ as industry emerges from crushing pandemic-related losses
August 10, 2021 Canadian Underwriter StaffAs the entertainment and events industry emerges from COVID-19, Canadian brokers are becoming more confident about securing coverage for their clients. Claims from cancelled or postponed events and productions have been a large source of pandemic-related losses for the global…
Swiss Re predicts record-high global insurance premiums by end of 2022
August 6, 2021 Canadian Underwriter StaffAs the world economy steadily recovers from the COVID-19 pandemic, Swiss Re forecasts that global insurance premiums will reach a never-before-seen U.S.$7 trillion by the end of 2022. According to the global reinsurer’s recent World Insurance Sigma report, the pandemic…
Brokerages accelerating digital transformation in face of COVID-19
August 4, 2021 Canadian Underwriter StaffCOVID-19 has “forced” companies in Canada and the U.S. to accelerate digital transformation efforts, and property and casualty brokerages are no exception. According to Ernst & Young (EY), this sudden accelerated digitization has been “forced” on Canadian companies “in ways…
North American markets continue to rise despite mounting COVID-19 case numbers
August 4, 2021 Salmaan Farooqui - THE CANADIAN PRESSTORONTO – North American markets moved up on the first day of August trading in Canada, even as concerns mount around rising COVID-19 case counts in the U.S. Scott Guitard, senior vice-president and portfolio manager at Fiduciary Trust Canada, said…
Paid The future of premium payments
August 1, 2021 PrimacoHow COVID-19 paved the way for easier payments; less risk to the broker As Canada prepares itself for a possible third COVID-19 wave, brokers are facing the reality of trying to manage the economic impact on themselves and their clients.…