Working five days a week in an insurance office is a thing of the past, industry experts are saying. But P&C industry leaders are still debating whether client experience, workplace culture, and productivity gels with a hybrid work model. “Within…
Canada’s P&C insurance industry needs to adapt in three key areas to better recruit and retain prospects among Millennials and Gen Z. First, it should teach recruits tech skills specific to the P&C industry. Second, it should use digital technology…
Regardless of where Canadian brokerages are in their efforts to build diverse workplaces, they generally agree on three good ways to get there. When asked what actions brokerages could take to increase diversity, survey respondents advocated promoting diverse talent to…
Property and casualty (P&C) brokerages continue to report trouble finding qualified new recruits. That’s led many in the P&C insurance industry to suggest firms widen the hiring lens and open recruitment to a more diverse range of candidates. It seems…
Don’t have the resources to embark on large-scale diversity, equity and inclusion (DEI) programs? You can still get started by simply committing your brokerage to change. “If you’re a small brokerage, maybe you don’t have the resources, I think the…
While the hard market’s still a huge challenge for Canada’s broker distribution channel in 2023, finding qualified workers was also top concern for brokers. So said more than 150 nationwide respondents to Canadian Underwriter’s 2023 National Broker Survey. The survey,…
A high percentage of today’s pool of risk managers has been working in the industry a long time, and the next largest group are fairly new to the business. Those in the younger group “are excited about what they’ve done…
Amid a shortage of P&C industry talent, brokerages should heed the fact there may be a subtle risk to failing to address diversity — employee attrition. Brokers working in organizations without diversity in senior leadership are three times more likely to…
The size of a Canadian P&C brokerage and the makeup of its senior leadership continues to drive whether employees have access to formal diversity, equity and inclusion (DEI) programs. A Canadian Underwriter online survey, fielded in Jan. and Feb. 2023, and…
It’s not your imagination, COVID-19 really did throw a wrench into the insurance industry’s ability to hire and retain talent, says a new Deloitte report on the state of Canada’s P&C industry. It found industry demand for people with the…
During the pandemic, in the absence of being able to meet job candidates face-to-face during the hiring phase, it’s best to arrange multiple meetings to get a better sense of what your new recruits are like, and whether they are…
You can grow your business by shrinking the office footprint, as long as you do it correctly, the CEO of Travelers Canada says. Several P&C insurance company executives are openly discussing how much office space they might actually need once…