Canadian Underwriter

IBAO Convention

In an illustration, a woman on the left is in business clothes working at an office desktop. On the right, she is in a hoodie working from a laptop in a home office.
News AnnouncementsBrokersInsurance

One size doesn’t fit all: why office time needs to be maximized accordingly

November 2, 2022 by Alyssa DiSabatino

Companies that don’t employ, at the very least, a hybrid work option, can expect an increase in employee turnover.  “And what that means is losing talented employees to other organizations,” said hybrid work expert Hassan Osman at the Insurance Brokers

Illustration of one hand reaching out from the left side and holding a lightbulb, one hand reaching out from the right side and holding a stack of coins
News AnnouncementsBrokersInsurance

Yes, brokers and consumers do define value differently

October 31, 2022 by Alyssa DiSabatino

Personalized service is what consumers across Ontario most value in their relationships with P&C brokers, with broker expertise coming in second, found a market research expert speaking at the recent Insurance Brokers Association of Ontario (IBAO) Convention. On the other

A man sits in front of his laptop with a screen that says "BLOG."
News Insurance

Why your brokerage needs a blog — and what you should write about

October 26, 2022 by Alyssa DiSabatino

Blogging isn’t dead. In fact, it may be an underrated way for brokerages to deliver expertise to their customer base, according to a market research expert speaking at the Insurance Brokers Association of Ontario (IBAO) Convention. Diversity is of particular

Three Amazon boxes stacked in front of a residential door.
News BrokersInsuranceMarkets / CoveragesTechnology

Brokers are more like Amazon than they think: IBAO Convention

October 24, 2022 by Alyssa DiSabatino

Much like Amazon, P&C insurance brokers offer consumers distribution, choice and data, a broker executive observed at the Insurance Brokers Association of Ontario (IBAO) convention in Toronto last Thursday.   In the same way, brokers offer insureds three things that

A zblockbuster in Australia with a red sign across the front door that says "closing down sale."
News BrokersInsurance

Why brokers won’t be the next Blockbuster

October 21, 2022 by Alyssa DiSabatino

Brokerages won’t suffer the same downfall as Blockbuster did over a decade ago, says one broker exec, because the broker channel has already begun addressing and responding to one industry blind spot — technology. That said, there are ways that

News Insurance

Innovation coming from the Lloyd’s market

November 2, 2021 by Jason Contant

The Lloyd’s market has seen some “remarkable technologies” emerging recently, Marc Lipman, president of Lloyd’s Canada, said during the virtual IBAO Convention late last month. “A couple of Canadian-based companies have travelled to London to work through the Lloyd’s lab

News Insurance

The best way for brokers to add talent

December 1, 2020 by Adam Malik

Internal referrals made by successful employees are the top way brokerages are finding quality talent to add to their ranks, attendees of a recent webinar panel heard. When asked to discuss what strategies worked best to find talent, the three

News Insurance

On the hunt for talent? Try looking in these places

November 25, 2020 by Adam Malik

If that restaurant server’s customer service stood out to you, maybe they’d be successful working in insurance. That’s one suggestion a brokerage leader gave at a recent convention as a way to find talent from other industries to fill needs

News BrokersInsurance

How to advise your clients on reducing flood risk

November 1, 2019 by Adam Malik

Helping homeowners assess flood risk is great way for brokers to increase the value they provide clients –  and it’s easy for them to do so, a climate expert says. All it takes is walking the client through potential hotspots,

News EmploymentInsurance

How to find talent from outside the P&C industry

October 31, 2019 by Adam Malik

Chances are high that you didn’t choose to work in insurance. Which means that if you are seeking new talent within the four walls of the industry, you are probably limiting your brokerage’s ability to find fresh new talent, experts

News BrokersInsurance

Ontario’s regulator explains how principles-based regulation still has teeth

October 29, 2019 by Adam Malik

Citing a needed “culture change” as just one of the reasons, the body that regulates insurance in Ontario is moving towards being a principles-based group instead of one that is focused on a set of rules. And for those who

News BrokersInsurance

Ontario auto regulator: What does it mean to “pay too much?”

October 28, 2019 by Adam Malik

With all sides seemingly in agreement that auto insurance in Ontario needs a joint effort to get back in shape, the province’s regulator is poised to make it happen. And this requires a review of how much the auto product