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IBAO
Brokers, insurers respond to 2023 Ontario budget
March 24, 2023 by Jason ContantOntario’s broker association is glad to see auto insurance as well as enhancing Ontario’s emergency response remains on the provincial government’s agenda. In its 2023 Ontario Budget, the government said it will “continue to make progress on previous commitments, including…
Do your clients really want digital delivery of insurance documents?
October 5, 2022 by Jason ContantMore than half of your clients want to receive their insurance documents in paper format, according to extrapolated results of Insurance Brokers Association of Ontario’s (IBAO) Going Paperless project. “It’s not a slam dunk – just because somebody wants to…
Three key issues facing the broker channel
June 21, 2022 by Alyssa DiSabatinoExpect the quickening pace of mergers and acquisitions (M&A) activity to present a big challenge — or advantage — to brokers, Joseph Carnevale, president at Insurance Brokers Association of Ontario, said at the Young Brokers Conference. The Insurance Broker…
How the industry is addressing service level challenges
June 20, 2022 by Alyssa DiSabatinoConsumer behaviour, supply chain issues and staffing shortages are among the reasons why service levels have been challenged in recent months, but revamping outdated technology and insourcing claims may help ease the backlog, say industry executives. Processing claims in-house helps…
Is it business as usual for brokers post-pandemic?
June 14, 2022 by Alyssa DiSabatinoAlthough public health indicators have seemingly stabilized and provinces are doing away with COVID-19 restrictions, clients aren’t all rushing to change their policies mid-stream, say brokers. In fact, many clients seem to be sticking to the policy changes they made…
What FSRA’s changes to auto termination notices mean for insurers
January 18, 2022 by Alyssa DiSabatinoFinancial Services Regulatory Authority of Ontario (FSRA) has changed its approved auto policy forms to align with the government’s amendments to the Insurance Act, in what is widely being considered a welcomed change by the industry. Most notably, this change includes the…
Customers increasingly receptive to digital documents
October 29, 2021 Philip PoradoIt’s not due entirely to the pandemic but brokerage customers are more open to digital documents and focused on convenience, said panellists during an Insurance Brokers Association of Ontario (IBAO) virtual convention session. And whether those documents are delivered by…
Insurer remains committed to specialty auto market
October 27, 2021 by Jason ContantIf you’re looking to place non-standard auto coverage for your client, rest assured that one insurer remains committed to that marketplace. “Through Echelon, we are absolutely committed to being in that, I’ll use the word specialty market. I don’t like…
How important is brokerage size when it comes to broker compensation?
October 27, 2021 by Jason ContantWhen it comes to working with brokerages, embracing the future is more important than size, said Carol Jardine, president of Wawanesa Insurance’s Canadian P&C operations. “A broker who’s embracing the future today might not be that large, but if they…
IBAO reacts to possibility of credit unions selling insurance
November 19, 2020 by Greg MeckbachOntario’s broker association is keeping a close eye on a provincial government proposal to relax restrictions on credit unions selling insurance in branches. “We believe there is a public consultation that is going to take place in 2021, so we…
How Trudeau’s wage subsidy package will affect brokers and their clients
March 31, 2020 by Jason ContantBrokers will likely see their incomes “relatively stable” during the COVID-19 crisis, at least for the time being, said the head of Ontario’s brokers association. “Generally, I think brokerages – if they have a spread of clients, which most of…
How IBAO wants brokers to treat pandemic business interruption losses
March 27, 2020 by Greg MeckbachWith the widespread impact of pandemic-induced business income losses, the property and casualty industry is looking for a good way of dealing with a high volume of potential business interruption notices of loss. “The IBAO is asking business clients not…