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Mobile device use among insurance carriers for customer service tasks growing

May 23, 2013 by Canadian Underwriter

Smartphone and tablet use among global insurance carriers for providing customer service has increased over the past few years, according to survey results from FirstBest Systems. The survey, a follow-up to a similar survey in 2011, included 55 responses representing…

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Environment Canada confirms tornado in Ontario

May 22, 2013 by Canadian Underwriter

Environment Canada confirmed Wednesday that a tornado occurred in Ontario, the second of the season. On Tuesday at 3 p.m. ET, a tornado occurred near Glenarm, Ont., a small community in the City of Kawartha Lakes, Environment Canada confirmed in…

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Travelers launches new customized commercial property, liability coverage in Canada

May 22, 2013 by Canadian Underwriter

Travelers Insurance Company of Canada announced Wednesday it has launched IndustryEdge, which includes custom coverage for several industries, including restaurants, hotels, wineries and metal products manufacturers. The Canadian products, which target mid-sized firms, are modeled after those of its New…

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Consumers find insurer websites easy for policy services, challenging when shopping for coverage: report

May 22, 2013 by Canadian Underwriter

Auto insurance customers find it easier to use insurance company websites to service their existing policies rather than for shopping around for coverage, according to results from a recent U.S. study by J.D. Power and Associates. The study asked customers…

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Estimated property replacement value from Oklahoma tornado more than $2 billion: AIR

May 22, 2013 by Canadian Underwriter

Preliminary damage estimates from a tornado that devastated Moore, Oklahoma place replacement value of properties between $2.2 billion and $6.4 billion, according to AIR Worldwide. The replacement value is dependent on the buffer zone around the track of the tornado…

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IME companies must focus on client service, diversify in face of regulatory changes

May 22, 2013 by Canadian Underwriter

Ongoing regulatory reform, particularly related to Ontario auto insurance, along with general industry consolidation, means Canadian independent medical evaluation companies must diversify their offerings and continue working with stakeholders, a new whitepaper from Cira Medical Services argues. Reforms in 2010…

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Travelers to get hurricane loss protection until 2016 through $300 million cat bond issue

May 22, 2013 by Canadian Underwriter

Long Point Re III Ltd. has issued US$300 million worth of three-year cat bonds to provide The Travelers Companies Inc. with protection from hurricane losses in the northeastern United States. Travelers had earlier reported US$669 million in after-tax catastrophe losses…

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P&C industry loss reserve position stable: Conning

May 21, 2013 by Canadian Underwriter

The U.S. property and casualty insurance industry released in excess of US$10.5 billion in reserves in 2012 but the industry loss position is either stable or improved from 2011, according to a report released this week by Conning & Company.…

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Ontario Provincial Police lay over 8,000 charges during Victoria Day long weekend

May 21, 2013 by Canadian Underwriter

The Ontario Provincial Police (OPP) have reported two fatalities over the Victoria Day long weekend, one involving a pedestrian and a distracted driver. A 79-year-old woman was killed after being struck by a driver who was reportedly using a handheld…

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Risk management strategies must address “insider threats”: report

May 21, 2013 by Canadian Underwriter

While nearly two thirds of Canadian organizations included in a recent survey say they’re prepared to handle “insider threats,” only about one in seven have a specific internal definition of what those threats could be, according to a report from…

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Ontario NDP to support provincial budget

May 21, 2013 by Canadian Underwriter

Ontario NDP leader Andrea Horwath has announced that she will support the governing Liberal Party’s budget for 2013-14, which includes plans to reduce auto insurance rates in the province by an average of 15%. Following the tabling of the budget…

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XL Group inland marine unit to offer truck cargo coverage

May 21, 2013 by Canadian Underwriter

XL Group plc (NYSE: XL) announced Tuesday that its inland marine division it is offering customized coverage for mid to large-sized trucking operations in North America, including errors and omissions, employee tools, accounts receivable and temperature control system breakdown. The…