The huge popularity of comic mascots in social media has “paid dividends” to insurers who have invested in and executed them well, says Celent.In its report, Leveraging Social Networks: An In-Depth View for Insurers, Celent explores the applications of social…
April 13, 2010, Winnipeg, Manitoba FirstOnSite Restoration is pleased to announce the appointment of Mr. David Grant as District General Manager, Manitoba District, effective April 19, 2010. Mr. Grant will work closely with existing co-Presidents Mr. Vance Hallett and Mr.…
For the most part, 2009 was a rather quiet year in our court system for property cases. Yet, as we moved into the last quarter of the year, things started to heat up. For instance, the last decade of ‘bad…
“Red faces at retailer as dozens of staff post insulting comments about its customers on internet forum” … U.K. Daily Mail “Nearly half of office employees access Facebook during work” … Nucleus Research “Employees publish inappropriate pictures of customers online”…
Fraud costs the insurance industry an estimated $1.3 to $2.6 billion annually — 10 to 15 per cent of claims paid. Reducing that figure takes the dedication of all areas of the claims field.
Just before the economic downturn, Canadian businesses reported better access to commercial insurance and even better pricing, according to two recent Insurance Bureau of Canada (IBC) surveys. In gauging both insurance consumer and broker experiences, the bureau found that 55%…
New stress test from OSFI The Office of the Superintendent of Financial Institutions published a draft guideline, on August 26, which sets out the regulator’s expectations for the use of stress testing by federally regulated financial institutions—including insurance companies. In…
A group of Facebook users filed a civil lawsuit on Monday August 17, 2009, that alleges the social-networking site is violating California consumer privacy laws. The lawsuit, which was filed in California’s Orange County Superior Court on behalf of five…
Lloyd’s efforts to upgrade its quoting and service processes are on the right track, according to the results of its latest customer satisfaction survey. Over half—53%–of the global brokers and clients surveyed said that the market’s overall processes had improved…
PC FINANCIAL RE-LAUNCHES AS FULL SERVICE BROKERAGE Loblaw Companies Ltd. has launched PC Financial Insurance Broker Inc., a “large-scale full service brokerage” for home and auto insurance. The service is available in Ontario and Alberta. Currently it represents the following…
Risk managers are looking to change a centuries-old legal principle that calls on ‘deep pocket’ defendants like municipalities — parties that may only be marginally responsible for injuries or damage to a victim — to foot the entire legal bill if other co-defendants can’t pay their share of damages to plaintiffs.
THREE SEPARATE WEATHER EVENTS CAUSE A TOTAL OF $637 MILLION IN INSURED DAMAGES: IBC Three separate severe weather events occurring in Alberta and Ontario in 2009 caused insured damages totalling $637 million, according to figures released by the Insurance Bureau…