Segment
Brokers
Insurer use of predictive models growing: Towers Watson
March 21, 2014 by Canadian UnderwriterProperty and casualty insurers have increased their use of predictive modeling across nearly every line of business over the past year, suggests a new survey from Towers Watson. Despite that, most of those businesses still lack a comprehensive, company-wide approach…
Quarter of polled U.K. policyholders prepared to commit application fraud for cheaper car insurance
March 20, 2014 by Canadian UnderwriterFigures released Wednesday by LexisNexis Risk Solutions indicate one in four surveyed insured motorists in the United Kingdom say it’s acceptable to mislead insurers to reduce their car insurance premiums. Forty percent of respondents – identified as insured drivers and…
How CAA’s approach to telematics in Ontario differs from Industrial Alliance’s UBI program in Quebec
March 19, 2014 Greg Meckbach, Associate EditorTelematics technology, or usage-based insurance (UBI), gives auto insurance carriers an opportunity to change drivers’ behaviour and offer additional services such as diagnostics, according to executives from carriers offering or planning to offer the technology. Industrial Alliance Home and Auto…
Auto insurance regulators outside of Quebec ‘have to change’ their approach to telematics, exec says
March 19, 2014 Greg Meckbach, Associate EditorCanada’s provincial auto insurance regulators are relatively cautious in their approach to telematics, but this is changing, suggested speakers at an insurance technology conference this week. “If we want this to transform the industry, our regulators will have to let…
Digital business about understanding the customer and meeting needs, whatever the channel
March 19, 2014 Angela Stelmakowich, EditorThe “digital insurer” must provide cross-channel excellence, which demands not only understanding the customer, but also presenting the same face to that customer regardless of the channel or situation, Scott Laiken, managing director of insurance strategy and transformation at Accenture,…
Aviva Canada gets CSIO certification for eDocs
March 18, 2014 by Canadian UnderwriterAviva Canada has obtained certification for eDocs, the Centre for the Study of Insurance Operations said Tuesday. “After launching a national eDocs program a year ago in both languages, we are proud to receive the CSIO endorsement,” Robert Merizzi, CIO…
Growing popularity of car sharing likely to require changes in current policy wordings
March 18, 2014 Angela Stelmakowich, EditorThe increase in car sharing – which some vehicle owners view as an opportunity to rent or lend their vehicles when not in use – will likely necessitate changing current policy wordings at some point, Ron Burns, vice president of…
U.S. insurer launches smartphone app video appraisal service for auto claims
March 17, 2014 by Canadian UnderwriterA personal lines insurer in the United States has launched a new video appraisal service for auto insurance claims, which policyholders can use through the company’s mobile app for the iPhone or Android smartphones. The service from Esurance, the direct-to-consumer…
The Guarantee offers new eDocs solution for personal lines brokers
March 17, 2014 by Canadian UnderwriterThe Guarantee Company of North America has partnered with Brovada Technologies to launch a new eDocs Solution for personal lines brokers. The offering is designed to save brokers time by allowing for easy download of policy documents to a broker…
New Co-operators program with UBI technology aims to reward safe drivers in Ontario
March 17, 2014 by Canadian UnderwriterThe Co-operators announced Monday it is introducing a program in Ontario that employs usage-based insurance (UBI) technology to allow for more customized auto insurance and lower premiums for safe drivers. The en-route Auto Program – which uses UBI technology developed…
ICBC road safety campaign for young drivers to focus on distracted driving
March 13, 2014 by Canadian UnderwriterThe Insurance Corporation of British Columbia (ICBC) has launched a new road safety speaking tour for young drivers, focusing especially on distracted driving, a leading cause of crashes among those between 16 and 21. ICBC launched its road safety speaker…
Consumers want policy info through mobile devices, email but insurers not keeping up
March 12, 2014 by Canadian UnderwriterMore than half of consumers included in a new survey say they want certain insurance policy information available through either email or smartphones, but most insurance providers are behind on delivering useful information through mobile technology. In the global survey…