Valerie Lavoie, president, COO, Desjardins General Insurance Group The industry has faced several trials and tribulations in 2023. Supporting our clients through uncertainty with preventative and innovative approaches is a key theme in our organization as we prepare for 2024. This…
Robin Joshua, president, Echelon Insurance Heading into 2024, we can anticipate an increasingly conservative market for commercial property insurance, driven largely by high inflation rates alongside an increased frequency of natural disasters. In 2022, natural disasters cost the insurance industry $3.1…
Ben Isotta-Riches, chief distribution officer, Aviva Canada I am cautiously optimistic about 2024. Across the country, the cost-of-living crisis, inflation and climate change continue to affect Canadians and businesses. In Ontario and Quebec, vehicle theft is adding to loss ratios in personal…
Christian Hutchison, president, McDougall Insurance Brokers Brokers will need to focus their attention in 2024 on managing client expectations and enhanced communication, while also responding to fast-moving market and capacity changes. Brokerage mergers and acquisitions will continue at a rapid…
Lisa Giannone, president, COO, BFL Canada If we thought 2023 was a year of uncertainty faced with challenges — including transitioning market cycles, inflationary effects on the supply chain, geopolitical risks, climate change-fuelled losses and increased cybersecurity threats — we…
Louis Gagnon, CEO, Canada, Intact Financial Corporation Canada’s property and casualty insurance industry must think in terms of decades, not quarters. We are here to support brokers and customers through all market cycles. The long-term horizon has never been more important, since…
Christian Fournier, executive vice president and leader – property and casualty insurance, Beneva With inflation continuing to affect every citizen and organization, one could say 2024 will be the same as 2023. Consumers will be living on a tight personal…
Shawn DeSantis, president, CEO, Navacord It is clear 2024 will bring a new set of challenges, with several themes influencing the Canadian P&C insurance industry. The economic environment is evolving. Preparing our businesses and successfully managing through the implications of higher interest…
Philomena Comerford, president, CEO, Baird MacGregor Technology will continue to change the way we work, presenting both productivity opportunities and oversight challenges for our industry and our workforce. Artificial intelligence (AI) has the potential to vastly improve our industry’s efficiency, allowing us…
David Bowcott, co-leader, NFP Construction & Infrastructure Group As we enter 2024, signs exist the Canadian P&C insurance hard market is abating. But clients are nevertheless putting in place measures they hope will sustain them through future hardening. We are beginning…
Abraham Baboujian, president/co-CEO, RRJ Insurance Group 2024 will see a sense of calm and maturity in our attempts to come to grips with three issues dominating the P&C landscape — cyber, digital/technology transformation, and climate change. Cyber will continue to make…
Whatever’s driving increasingly devastating storms over the past decade, one thing is certain — insurers have watched NatCat losses ramp up over the past decade. “It used to be an unusual year where you’d have more than a billion dollars…