Refinish Regulations Go Green
June 1, 2007 Lee SmithEnvironment Canada’s proposed regulations for mandatory limits on VOC (volatile organic compounds) content in automotive paint refinishing will mean changes for the auto repair and insurance industries. Training and education can ensure an orderly transition so quality is guaranteed, customers are satisfied and the environment is protected.
B.C. caps vicarious liability for vehicle rental companies
June 1, 2007 byThe B.C. government has capped at $1 million the vicarious liability car rental companies–and by extension, their insurers–face for accidents and damages caused by customers who rent vehicles. “Currently, car rental companies face unlimited liability for accidents and damages caused…
Report links loyalty and satisfaction in collision repair
June 1, 2007 byMitchell International has released a report examining owner/policy-holder’s experience with direct repair programs and the impact on satisfaction and loyalty. According to researchers, in the collision repair industry customer satisfaction and customer loyalty are more closely linked than in other…
PPG Canada announces change of director at Refinish Canada
May 23, 2007 by Canadian UnderwriterPPG Canada Inc. has announced that Lee Smith, director of Refinish Canada, will be moving to Strongsville, Ohio, where he will start in his new position as director of strategic growth and acquisition for PPG Automotive Refinish, North America. Smith…
B.C. caps vicarious liability for vehicle rental companies
May 18, 2007 by Canadian UnderwriterThe B.C. government has capped at Cdn$1 million the vicarious liability car rental companies and by extension, their insurers face for accidents and damages caused by customers who rent vehicles.Currently, car rental companies face unlimited liability for accidents and damages…
Report links loyalty and satisfaction in collision repair
May 9, 2007 by Canadian UnderwriterMitchell International has released a report examining owner/policy-holders experience with direct repair programs and the impact on satisfaction and loyalty. According to researchers, in the collision repair industry, customer satisfaction and customer loyalty are more closely linked than in other…
Moves (April 01, 2007)
April 1, 2007 by Canadian UnderwriterCrawford Adjusters Canada Incorporated announced the change of its corporate name to Crawford & Company (Canada) Inc, effective immediately. The removal of the word ‘adjusters’ from Crawford’s name will allow all divisions of the company to be united under a…
Focus On Accreditation
April 1, 2007 Andrea OrazigambrillJay Perry, the chair of CCIF’s national accreditation committee, sits down with Claims Canada to discuss the progress of national collision repair centre accreditation.
On the Scene (April 02, 2007)
April 1, 2007 byRob Seal has been appointed to the position of president and CEO of Cunningham Lindsey Canada Limited (CLC). Seal has held many adjusting and management positions during his 20-year career with CLC, most recently as president of Canadian operations. “His…
First risk management system for nano-technology developed
March 15, 2007 by Canadian UnderwriterThe Innovation Society Ltd. (St. Gallen, Switzerland), a nanotechnology consulting firm, and technology company TV SD (Munich, Germany) have developed the first certifiable nano-specific risk management and monitoring system, the Innovation Society announced in a press release. The system, called…
What’s New: In Brief (March 02, 2007)
March 2, 2007 by Canadian UnderwriterThe Hamilton Bulldogs have teamed up with the Hamilton Hornets Rugby Football Club to host Sean Corner Benefit Night on Friday, Mar. 30 when the Bulldogs host the Grand Rapids Griffins at Copps Coliseum. Corner has been a 6-year member…
Views (March 01, 2007)
March 1, 2007 by Canadian UnderwriterThe 22nd Annual Conference of the Canadian Independent Adjusters’ Association (CIAA), held Sept. 6 at The Pillar and Post Inn, Niagara- on-the-Lake, Ontario, saw the 2006-07 national executive elected. *** CIAA’s 2006 traditional “passing of the hat” president Craig Walker…