Disharmony
February 1, 2012 David Gambrill, EditorPerhaps the best hope for resolving the credit scoring issue is to see the emergence of a better, less contentious rating factor.
An Ideal State of Transactional Efficiency
February 1, 2012 Karl Greenlaw, CEO, Brovada Technologies Inc.When it comes to achieving broker-carrier workplace efficiencies, companies can interpret and adapt a ‘once-and-done’ approach to suit their specific business and technical goals.
Simplifying Data Delivery
February 1, 2012 David Gambrill, EditorIBAC’s Data Exchange Project is now in its third phase, one step closer to a coveted round-trip data exchange between a broker management system and an insurer’s policy administration system.
Driving on Display
February 1, 2012 Craig HarrisUsage-based insurance (UBI) is moving steadily into the mainstream in many large insurance markets, particularly the United States. Insurers in Canada have shown interest in UBI, but there are few comparable programs in place. Depending on the perspective, the telematics experience here in Canada points to either a vacuum or an opportunity
Fighting Fraud Through Financial Documentation
January 31, 2012 Michael Sigsworth and Darrell ShermanMedia coverage on the high cost of fraudulent claims to insurers and insureds alike has been extensive. But the fight against fraud is also costly, and more so if punitive damages are awarded as a result of mistakes in the…
On The Scene
November 30, 2011 byEvery year Plant Hope Adjusters honours the Top CIP recipient in New Brunswick with the Brain D. Taylor Professional Award. In this photo Luc Aucoin of Plant Hope presents Kristina Scott, CIP of The Co-operators, Moncton, NB, with the 2011…
Earthquakes and Our Moral Duty
November 1, 2011 Alister Campbell, President, CEO, Zurich CanadaCanada’s insurance industry has a moral duty to consumers to price earthquake exposures properly.
I’m Sorry
October 1, 2011 by Canadian UnderwriterApology legislation introduced throughout the country allows people to express regret without fear that the words “I’m sorry” might constitute an admission of liability in a court of law.
The Holy Grail of Claims Processing
June 1, 2011 Mike Mahoney and Tom ZitoFor insurers, straight-through processing is as close as it comes to the ‘Holy Grail’ of a no-touch, fully automated claims-handling process.
Building Defects
May 31, 2011 Stephen Blaney and John McGloneClaims for moisture penetration in new buildings continues to rise
Multinational Insurance: The Case for Non-owned Broker Networks
March 1, 2011 T. Neil Morrison, HUB International, HKMB Ontario; Bruce Basso, Worldwide Broker Network Ltd.Non-owned broker networks give international risk managers both a domestic coordinating broker and oversight over the foreign placements of their global program.
The Reality of ‘Real Time’
February 1, 2011 Brenda Rose, Firstbrook Cassie and Anderson, and Sheldon Wasylenko, Rayner AgenciesThe insurance industry often uses the phrase “real time” in discussions about technology, but the term has a different connotation for brokers, who must communicate with multiple carrier systems.