Companies that don’t employ, at the very least, a hybrid work option, can expect an increase in employee turnover. “And what that means is losing talented employees to other organizations,” said hybrid work expert Hassan Osman at the Insurance Brokers…
Personalized service is what consumers across Ontario most value in their relationships with P&C brokers, with broker expertise coming in second, found a market research expert speaking at the recent Insurance Brokers Association of Ontario (IBAO) Convention. On the other…
Blogging isn’t dead. In fact, it may be an underrated way for brokerages to deliver expertise to their customer base, according to a market research expert speaking at the Insurance Brokers Association of Ontario (IBAO) Convention. Diversity is of particular…
Much like Amazon, P&C insurance brokers offer consumers distribution, choice and data, a broker executive observed at the Insurance Brokers Association of Ontario (IBAO) convention in Toronto last Thursday. In the same way, brokers offer insureds three things that…
Brokerages won’t suffer the same downfall as Blockbuster did over a decade ago, says one broker exec, because the broker channel has already begun addressing and responding to one industry blind spot — technology. That said, there are ways that…
The Lloyd’s market has seen some “remarkable technologies” emerging recently, Marc Lipman, president of Lloyd’s Canada, said during the virtual IBAO Convention late last month. “A couple of Canadian-based companies have travelled to London to work through the Lloyd’s lab…
Internal referrals made by successful employees are the top way brokerages are finding quality talent to add to their ranks, attendees of a recent webinar panel heard. When asked to discuss what strategies worked best to find talent, the three…
If that restaurant server’s customer service stood out to you, maybe they’d be successful working in insurance. That’s one suggestion a brokerage leader gave at a recent convention as a way to find talent from other industries to fill needs…
Helping homeowners assess flood risk is great way for brokers to increase the value they provide clients – and it’s easy for them to do so, a climate expert says. All it takes is walking the client through potential hotspots,…
Chances are high that you didn’t choose to work in insurance. Which means that if you are seeking new talent within the four walls of the industry, you are probably limiting your brokerage’s ability to find fresh new talent, experts…
Citing a needed “culture change” as just one of the reasons, the body that regulates insurance in Ontario is moving towards being a principles-based group instead of one that is focused on a set of rules. And for those who…
With all sides seemingly in agreement that auto insurance in Ontario needs a joint effort to get back in shape, the province’s regulator is poised to make it happen. And this requires a review of how much the auto product…