Canadian Underwriter

Topic
Technology


News InsuranceTechnology

A practical strategy for switching to customer-centric tech

September 3, 2019 by Adam Malik

What do Facebook, Google and Amazon do so well that remains a struggle for insurance? They make the customer the centre of everything they do, according to Denise Garth, senior vice president of strategic marketing at Majesco, an insurance software

News InsuranceTechnology

How to convert the online leads you just purchased

August 30, 2019 by Greg Meckbach

If you want to pursue online leads for home and auto insurance, be prepared to adopt a business model that emphasizes speed and playing the percentages, an executive with an online comparison website says. What your sales team needs to

News InsuranceTechnology

Brokers, why build tech on your own when you can partner with an insurtech?

August 30, 2019 by Greg Meckbach

Brokers looking to up their game in digital innovation should scan the market for potential technology partners, Symposium West attendees were told last week. “Who can you partner with – in an adjacent industry or a solution provider – that

News BrokersInsuranceMGAsTechnology

Want to do it all online? How this MGA’s portal pulls it off

August 29, 2019 by Greg Meckbach

An Ottawa-based managing general agent may be expanding its use of portal technology that lets brokers enter data from applications and bind commercial policies electronically. Encon Group Inc. pretty much did away with paper files, Encon president David Cook said

News BrokersInsuranceTechnology

Where do the most innovative ideas come from? Not your CEO

August 29, 2019 by Adam Malik

The next time you’re brainstorming the next big idea, don’t extend a meeting invite to your executives. Instead, make sure as many of your frontline staff members as possible are there. The thing about great ideas, said Aly Dhalla, co-founder

News InsuranceTechnology

Watch out for these ‘nefarious’ ways of eating brokers’ lunch

August 28, 2019 by Greg Meckbach

Brokers could be in for a nasty surprise if the concept of bundling auto insurance with vehicle lease or purchases catches on in Canada, a Symposium West speaker warned last week. An auto manufacturer is “not a traditional competitor” in

News BrokersInsuranceTechnology

Why this award-winning brokerage doesn’t use an online quoting platform

August 27, 2019 by Jason Contant

In today’s day and age, a brokerage definitely needs an online quoting platform to stay ahead of the pack, right? Not according to Whitby, Ont.-based Mitchell & Whale Insurance Brokers. The brokerage ran an online auto insurance quoting engine for

News InsuranceTechnology

This insurance CEO says fully autonomous cars still ‘decades away’

August 23, 2019 by Greg Meckbach

Vehicle makers continue to add autonomous features but not everyone thinks that fully self-driving cars are coming any time soon. “I don’t buy into the autonomous vehicle thing. That is decades away, quite frankly,” Steve Smith, president and chief executive

News InsuranceRiskTechnology

How Travelers advises clients to mitigate auto risk

August 23, 2019 by Greg Meckbach

Do your commercial clients have a strict policy of not calling employees while they are driving? Many drivers who are distracted are actually workers who are travelling on behalf of their employers during the day, Ontario Provincial Police Sergeant Gord

News RiskTechnology

How B.C. auditor general rates the provincial government’s cyber security

August 20, 2019 by Greg Meckbach

If your client has a formal process to disable computer network access for employees and contractors who no longer work there, that client’s cybersecurity is better in at least one respect than some of British Columbia government departments. The province’s

News ClaimsInsuranceTechnology

The one technology the industry can’t wait to see grow

August 19, 2019 by Adam Malik

There’s one automotive technology that has industry experts excited because it’s playing an increasingly key role in reducing crashes and increasing driver safety: autonomous emergency braking (AEB). But it will take some time before significant results are seen. AEB is

News InsuranceTechnology

One easy way for underwriters to find out if their clients’ data has already been breached

August 15, 2019 by Jason Contant

Underwriters can better price cyber insurance if they have a clear understanding of that user’s real risk of being breached. To do that, it’s essential to understand when a user’s email and password combination has been exposed in a previous