Canadian Underwriter

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Technology


News InsuranceTechnology

Will the gig and sharing economy kill bundled policies?

September 6, 2019 by Adam Malik

The rise of the gig and sharing economies stands to kill a traditional insurance selling feature: bundled policies. That means it’s time to change the way the industry approaches its selling strategy, one insurance expert believes. The growth of gig

News Claims CanadaRiskTechnology

Cybercriminals manipulate their way into company computers

September 6, 2019 Joyce M. Rosenberg - THE ASSOCIATED PRESS

NEW YORK – The cybercriminal who steals information or money from a small business is probably a master of deception and manipulation as well as a techno-expert. When Nancy Butler got a call from someone claiming to be from her

News InsuranceTechnology

Does your new tech actually make clients’ lives easier?

September 5, 2019 by Adam Malik

So you’ve just installed this new digital doodad to make your customer’s life easier – great. But did you inadvertently just make things more frustrating for your client? Warren Lederer, chief operating officer at Madison Advisors, which works in the

News BrokersInsuranceTechnology

Why the insurance industry should consider partnering with Google and Amazon

September 5, 2019 by Adam Malik

Don’t scoff at the prospect of Silicon Valley tech giants getting into the insurance business – and the insurance industry should consider partnerships with them, one expert said at a recent conference. Denise Garth, Majesco’s senior vice president of strategic

News InsuranceProductsTechnology

Ontario approves electronic proof of auto insurance

September 5, 2019 by Jason Contant

Ontario has become the fourth province in Canada to approve the use of electronic proof of auto insurance (EPAI) for drivers, effective immediately. The approval, announced Thursday morning by Ontario’s Minister of Finance, Rod Phillips, follows the lead of Alberta,

News InsuranceMarkets / CoveragesTechnology

Taxi companies want B.C. Supreme Court to quash ride-hailing rules

September 5, 2019 The Canadian Press

VANCOUVER – A coalition of nine taxi companies in Metro Vancouver has asked the B.C. Supreme Court to quash ride-hailing rules it says were illegally created for companies such as Uber and Lyft. The companies say in their petition that

News InsuranceTechnology

When “failing fast” works, and when it doesn’t: Insurtech CEO

September 4, 2019 by Jason Contant

Failing fast on small projects and establishing a feedback loop is a critical part of the innovation journey, according to one insurtech. “You have to be able to ask your customers what’s going on – what do you like, what

News InsuranceTechnology

A practical strategy for switching to customer-centric tech

September 3, 2019 by Adam Malik

What do Facebook, Google and Amazon do so well that remains a struggle for insurance? They make the customer the centre of everything they do, according to Denise Garth, senior vice president of strategic marketing at Majesco, an insurance software

News InsuranceTechnology

How to convert the online leads you just purchased

August 30, 2019 by Greg Meckbach

If you want to pursue online leads for home and auto insurance, be prepared to adopt a business model that emphasizes speed and playing the percentages, an executive with an online comparison website says. What your sales team needs to

News InsuranceTechnology

Brokers, why build tech on your own when you can partner with an insurtech?

August 30, 2019 by Greg Meckbach

Brokers looking to up their game in digital innovation should scan the market for potential technology partners, Symposium West attendees were told last week. “Who can you partner with – in an adjacent industry or a solution provider – that

News BrokersInsuranceMGAsTechnology

Want to do it all online? How this MGA’s portal pulls it off

August 29, 2019 by Greg Meckbach

An Ottawa-based managing general agent may be expanding its use of portal technology that lets brokers enter data from applications and bind commercial policies electronically. Encon Group Inc. pretty much did away with paper files, Encon president David Cook said

News BrokersInsuranceTechnology

Where do the most innovative ideas come from? Not your CEO

August 29, 2019 by Adam Malik

The next time you’re brainstorming the next big idea, don’t extend a meeting invite to your executives. Instead, make sure as many of your frontline staff members as possible are there. The thing about great ideas, said Aly Dhalla, co-founder