Canadian Underwriter

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Do you need an API product manager?

June 14, 2019 by Jason Contant

Are you working with enough application programming interfaces (APIs) that you need an API product manager? Mark O’Neill, VP analyst at research and advisory firm Gartner, recommends that companies create such a role within their organization. The role doesn’t necessarily

News ClaimsClaims CanadaLegalRiskTechnology

How this cyber breach defendant got a six-figure cost award

June 13, 2019 by Greg Meckbach

Defendants who won a class-action lawsuit were recently awarded $166,000 to reimburse them for legal costs, but the plaintiffs are appealing. Casino Rama, located near Orillia, Ont. was the target of a cyber breach in 2016 by an unknown criminal.

News Technology

No ‘silver bullet’ for bus passenger safety: Commons committee

June 13, 2019 Teresa Wright - THE CANADIAN PRESS

OTTAWA – A committee of MPs who probed bus-passenger safety in Canada has decided not to call for seatbelts to be installed in Canadian school buses, urging further study instead. The House of Commons transportation committee launched an investigation into

insPRESS Technology

Apollo launches Trisura Guarantee on the Exchange

June 13, 2019 Apollo Insurance Solutions

VANCOUVER, BC, June 13, 2019/insPRESS — Trisura Guarantee Insurance Company has partnered with Apollo Insurance to offer several bind online insurance products through the Apollo Exchange. The products cover many small business packages that brokers are able to purchase on

News InsuranceRiskTechnology

This social media risk lacks a mainstream insurance product

June 12, 2019 by Greg Meckbach

Want to place insurance that covers a client whose revenue suddenly plummets because of a disinformation campaign? This might be easier said than done, but one commercial insurer with a Canadian branch is hoping to change this. Right now, there

News InsuranceTechnology

Business optimization is easy. Why isn’t transformation?

June 12, 2019 by Adam Malik

Finding ways to save money isn’t how you make meaningful change in your business. It’s about your people and altering the way they think and work in your company. For many industries – and insurance is no exception – that

News Technology

Omnichannel is dead. Here’s why you need a multi-experience strategy

June 11, 2019 by Jason Contant

Companies looking to enhance their digital strategy should follow a four-step model to deliver a multi-experience rather than an omnichannel experience, Jason Wong, VP analyst at research and advisory firm Gartner, said recently. There are various definitions for omnichannel, but

News ClaimsLegalTechnology

Nova Scotia Health Authority investigating possible privacy breach

June 10, 2019 THE CANADIAN PRESS

HALIFAX – The personal health information of nearly 3,000 people may have been compromised in a phishing attack, the Nova Scotia Health Authority says. The health authority said Monday that it is investigating a “potential” privacy breach affecting 2,841 patients.

News InsuranceTechnology

This business process is taking too long

June 10, 2019 by Greg Meckbach

Some brokers and carriers are spending too much time and effort dealing with incoming paper, a former auto underwriter says. While technology advancements mean more forms can be entered electronically through web and mobile apps, brokers nonetheless have data coming

News InsuranceProductsTechnology

Should cyber insurance products become more standardized?

June 10, 2019 by Jason Contant

How far along is the Canadian insurance industry in terms of cyber product standardization? While some of the standard language for base coverage has become more standardized over the years, there is still an overall general lack of standardization. There

News ClaimsInsuranceRestorationTechnology

How AI can help shape a more effective disaster response

June 7, 2019 by Jason Contant

Artificial intelligence (AI) should be used not only to predict what will happen, but to shape and influence that outcome, the president of IBM Canada said Wednesday. “Predicting it is good, but the value that you get as an enterprise

News InsuranceTechnology

How an insurtech uses pre-fill data to a homeowner’s best advantage

June 6, 2019 by Jason Contant

One insurtech based in the United States is pre-filling data in home insurance application forms to help answer questions that customers may not be able to answer themselves. California-based home insurance company Hippo Insurance uses trusted public data sources like