Canadian Underwriter

Topic
Technology


Row of electric semi trucks at charging stations
News AnnouncementsCommercial LinesEarnings / RatingsEmploymentInsuranceTechnology

Electric truck/bus maker cuts jobs

November 27, 2023 THE CANADIAN PRESS

MONTREAL – The Lion Electric Co. says it is cutting 150 jobs or about 10% of its total workforce in a move to reduce costs and improve its ability to reach its profitability objectives. Lion Electric chief executive and founder

Businessman using laptop with AI, tech, auto and travel insurance concepts
News ClaimsClaims CanadaInsuranceMarkets / CoveragesProductsTechnology

Why you need to consider embedded insurance

November 23, 2023 by Jason Contant

Embedded insurance not only enhances the customer experience but also provides greater access to data for insurers, speakers said during KPMG’s recent 2023 Insurance Conference in Toronto.  “You unlock a lot of data that will change the way you do

A team planning their user interface development atop a desktop
News Technology

Where you can ease customer buying pain points

November 23, 2023 by Alyssa DiSabatino

P&C firms must simplify their customers’ user experience and reduce overall customer touch points, panellists at Reuters’ Future of Insurance Conference in Toronto shared.  Inefficient processes can have customers bouncing from one app to another, significantly slowing down their insurance

Man hold a light bulb with a strategy icon
News ClaimsClaims CanadaCommercial LinesEarnings / RatingsInsuranceMarkets / CoveragesTechnology

How the M&A environment will affect carriers’ business models

November 17, 2023 by Jason Contant

Canadian P&C insurance industry carriers and service providers will need to transform their business models to help control claims and operating costs in an M&A environment featuring competing demands for capital, speakers said Thursday at KPMG’s 2023 Insurance Conference in

Global cyberattack
News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesProductsRiskTechnology

Is it time for a new approach to systemic cyber?

November 10, 2023 by Jason Contant

Systemic cyber risk needs to be tackled with more capacity and ways of dealing with the attritional cyber market, Marc Lipman, president and attorney-in-fact at Lloyd’s Canada, suggested during an industry event last month. “Just like there developed a traditional,

Student using laptop having online class with teacher
News BrokersClaimsInsuranceRiskTechnology

Business owners lack cyber insurance knowledge: survey

November 9, 2023 by David Gambrill

One out of every five Canadian businesses surveyed said they don’t know enough about cyber insurance, suggesting an open window for brokers and insurers to provide educational support, a new cyber survey from Travelers Canada suggests. “I think what the

Concept of secure medical records
News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesTechnology

Ontario hospitals warn stolen patient, employee data may be published  

November 2, 2023 The Canadian Press

Five Ontario hospitals affected by a recent ransomware attack, along with their shared IT provider, are warning patients and staff that their data may be published.   The attack caused an outage of some online services at Bluewater Health, Chatham-Kent Health

AI concept
News InsuranceRiskTechnology

Why AI is keeping P&C regulators up at night

October 31, 2023 by Alyssa DiSabatino

Increasingly concerned about biased uses of artificial intelligence, industry regulators are questioning insurers’ ability to explain why they’ve used certain data in their models or how the AI came to its conclusions, experts told the Insurance Bureau of Canada’s Regulatory

Ransom note to convey increase of cybercrime using ransomware
News BrokersClaimsInsuranceTechnology

What’s driving rising ransomware attacks

October 30, 2023 Philip Porado

Ransomware attacks are increasing globally thanks to evolving cybercrime tactics that make it easier for thieves to transfer data from computers or other devices. “Cyber claims frequency has picked up again this year as ransomware groups continue to evolve their

Member of an IT department
News BrokersCommercial LinesInsuranceMarkets / CoveragesTechnology

Brokers’ Number 1 obstacle when selling cyber

October 18, 2023 by Jason Contant

For brokers, the biggest obstacle in selling cyber insurance to clients might not be what you think. Traditional roadblocks to a sale include price, board approval, and executive complacency. But here’s an unlikely naysayer that’s making the rounds of brokerage

Cyber graphic of an arrow pointing upward
News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesProductsReinsuranceTechnology

Which commercial line needs more capital?

October 16, 2023 by Jason Contant

Even though the cyber insurance market is in a much better place now than a few years ago, it still needs an injection of capital to keep up with burgeoning demand, a speaker said during an industry event earlier this

AI concept
News Commercial LinesInsuranceMarkets / CoveragesTechnology

How the industry is using GenAI

October 13, 2023 by Jason Contant

Canadian insurance industry players are using generative AI (GenAI) not just to simplify tasks like ‘traditional’ artificial intelligence, but for a variety of applications ranging from marketing and fraud detection, to legal documents, speakers said during a recent industry event.