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Technology


News InsuranceTechnology

Focus on these three areas when developing AI best practices

September 17, 2019 by Jason Contant

Financial institutions looking to adopt and develop best practices on the responsible use of artificial intelligence (AI) should focus on three areas: explainability, bias and diversity, experts say. A new TD Bank Group survey of 1,200 Canadians found that a

News AssociationsBrokersInsuranceTechnology

D/X initiative breaks ground with real-time first notice of loss transaction

September 12, 2019 by Jason Contant

Broker-insurer connectivity took a step forward this week, when the Insurance Brokers Association of Canada (IBAC)’s data exchange working group announced it had completed a first notice of loss (FNOL) transaction in real-time. The working group developed the first FNOL

News InsuranceProfessional DevelopmentTechnology

Now that we’ve got Millennials working in the P&C industry, how do we keep them?

September 12, 2019 by Jason Contant

Despite research showing that Millennials now make up the largest generational cohort in Canada’s property and casualty insurance industry, the industry still has some work to do to keep Millennials engaged once they’ve made the jump into the profession, according

News ClaimsInsuranceTechnology

Ransomware: should your client pay the demand?

September 11, 2019 by Jason Contant

If your client suffers a ransomware attack, should they pay the ransom to get their systems up and running again? And if they do pay, does that guarantee the cyber criminals who locked down the systems in the first place

News LegalRiskTechnology

Scheer promises to create ‘Canada Cyber Safe’ certification for digital

September 9, 2019 Giuseppe Valiante - THE CANADIAN PRESS

MONTREAL – Conservative party Leader Andrew Scheer is trying to reassure Canadians that if elected, his government would better protect their personal information following recent high-profile security breaches at major corporations that compromised the data of millions of Canadians. A

News InsuranceTechnology

Will the gig and sharing economy kill bundled policies?

September 6, 2019 by Adam Malik

The rise of the gig and sharing economies stands to kill a traditional insurance selling feature: bundled policies. That means it’s time to change the way the industry approaches its selling strategy, one insurance expert believes. The growth of gig

News Claims CanadaRiskTechnology

Cybercriminals manipulate their way into company computers

September 6, 2019 Joyce M. Rosenberg - THE ASSOCIATED PRESS

NEW YORK – The cybercriminal who steals information or money from a small business is probably a master of deception and manipulation as well as a techno-expert. When Nancy Butler got a call from someone claiming to be from her

News InsuranceTechnology

Does your new tech actually make clients’ lives easier?

September 5, 2019 by Adam Malik

So you’ve just installed this new digital doodad to make your customer’s life easier – great. But did you inadvertently just make things more frustrating for your client? Warren Lederer, chief operating officer at Madison Advisors, which works in the

News BrokersInsuranceTechnology

Why the insurance industry should consider partnering with Google and Amazon

September 5, 2019 by Adam Malik

Don’t scoff at the prospect of Silicon Valley tech giants getting into the insurance business – and the insurance industry should consider partnerships with them, one expert said at a recent conference. Denise Garth, Majesco’s senior vice president of strategic

News InsuranceProductsTechnology

Ontario approves electronic proof of auto insurance

September 5, 2019 by Jason Contant

Ontario has become the fourth province in Canada to approve the use of electronic proof of auto insurance (EPAI) for drivers, effective immediately. The approval, announced Thursday morning by Ontario’s Minister of Finance, Rod Phillips, follows the lead of Alberta,

News InsuranceMarkets / CoveragesTechnology

Taxi companies want B.C. Supreme Court to quash ride-hailing rules

September 5, 2019 The Canadian Press

VANCOUVER – A coalition of nine taxi companies in Metro Vancouver has asked the B.C. Supreme Court to quash ride-hailing rules it says were illegally created for companies such as Uber and Lyft. The companies say in their petition that

News InsuranceTechnology

When “failing fast” works, and when it doesn’t: Insurtech CEO

September 4, 2019 by Jason Contant

Failing fast on small projects and establishing a feedback loop is a critical part of the innovation journey, according to one insurtech. “You have to be able to ask your customers what’s going on – what do you like, what