Canadian Underwriter

Topic
Technology


Hacker with a laptop
News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesTechnology

How ransomware claims are trending

September 20, 2023 by Jason Contant

Ransomware claims have transformed from mostly third-party liability claims into first-party liability, a cyber insurance expert tells Canadian Underwriter.  “It used to be third-party liability; you were concerned about monitoring credit, and somebody sues you because of a hack,” said

A life preserver being lowered into a pit where three business people are trapped
News Commercial LinesInsuranceMarkets / CoveragesRiskTechnology

Why captives will stick around after a hard market

September 20, 2023 by Alyssa DiSabatino

Canada’s P&C insurance industry is showing signs of market softening in some lines, but captives remain a viable option for commercial clients — particularly in fledgling tech industries such as cryptocurrency.  Alternative risk transfer solutions have merit even when hard

Technology concept of clock face in binary codes of one and zero
News AnnouncementsAssociationsBrokersInsuranceTechnology

New guide published to expedite industry data exchange

September 18, 2023 by David Gambrill

The Centre for the Study of Insurance Operations (CSIO) has published an implementation guide to help insurers and vendors program JSON API Standards into their systems, providing faster data exchange between brokers and insurers. CSIO today published its JavaScript Object

Cybercriminal coming to steal your data
News ClaimsInsuranceTechnology

Why insurers worry about clients’ crime coverage

September 15, 2023 Alyssa Di Sabatino

As clients tighten their purse strings in anticipation of an economic downturn, they are increasingly underinsured for their crime-related losses. Crime insurers are seeing an uptick in social engineering (i.e., phishing) claims, says Katherine Gauthier, vice president of specialty solutions

Dramatic panorama of heavy raining and storm clouds with graph
News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesTechnology

Weather Network app still can’t send alerts days after cyberattack

September 15, 2023 Mia Rabson - THE CANADIAN PRESS

OTTAWA – The Weather Network and MeteoMedia still can’t send weather alerts through push notifications from its app following a “malicious cyberattack” on Monday. But Pelmorex, the parent company of the two weather services, says the attack is not affecting

Using GPS on a road trip
News ClaimsClaims CanadaInsuranceMarkets / CoveragesProductsTechnology

UBI app offers quarterly price adjustments for drivers

September 14, 2023 by Jason Contant

Definity Financial Corporation has launched a usage-based insurance (UBI) product it describes as the first-ever to offer quarterly price adjustments based on recent driving scores. “We wanted to make sure drivers were able to benefit quickly from their safe driving

Video call; working from home
News EmploymentInsuranceMarkets / CoveragesProfessional DevelopmentTechnology

4 reasons why remote work is here to stay 

September 7, 2023 by Jason Contant

Executives expect both hybrid and fully remote work to keep increasing over the next five years, a new survey has found.  Many CEOs are publicly gearing up for yet another return-to-office push, but privately they’re expecting hybrid and fully remote

Wind, sun and water energy
News CatastrophesClimate ChangeInsuranceRiskTechnology

Canada ‘trailing partners’ on securing vital utilities and services: internal memo

September 5, 2023 Jim Bronskill - THE CANADIAN PRESS

OTTAWA – A newly released federal memo concedes Canada is “trailing key international partners” who have updated their approaches to securing vital utilities and services from a growing array of risks. The Public Safety Canada memo says “new and rapidly

Ransomware attack on a business computer
News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesRestorationTechnology

Why ransomware is still a threat to your cyber clients

August 31, 2023 by Jason Contant

Ransomware is “almost certainly the most disruptive form of cybercrime facing Canada” because it’s pervasive and can have a serious impact on an organization’s ability to function, said a new report from the Canadian Centre for Cyber Security. However, it’s

AI and human broker working together
News BrokersInsuranceTechnology

How artificial intelligence benefits brokers

August 31, 2023 Adam Mitchell

We’ve all seen stories about AI and what programs like ChatGPT will mean for the future of work. The general consensus – for now at least – is that it won’t replace insurance brokers. But as this technology becomes more

Light bulb signalling innovation
News Commercial LinesInsuranceLegislation / RegulationMarkets / CoveragesProductsTechnology

Regulator approves proposed ‘novel way’ of commercial insurance distribution

August 30, 2023 by Jason Contant

The Financial Services Regulatory Authority of Ontario’s (FSRA) Innovation Office has approved its first application under its test-and-learn environment — a regulatory ‘sandbox’ that allows the industry to test out new ideas, concepts and innovations. An insurance company is proposing

AI chat bot answering customer questions
News InsuranceTechnology

Will generative AI impact your career prospects?

August 22, 2023 Philip Porado

Will generative artificial intelligence (AI) make your skill sets obsolete? If you answered yes, you have the same belief as 17% of Canadian workers recently surveyed by recruiting and business consulting firm Robert Half. Survey respondents worked in occupations ranging