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In a virtual world, don’t lose your humanity: insurer exec

June 1, 2021 by Adam Malik

As the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained

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The real advantage of straight-through processing in the Lloyd’s market

May 31, 2021 by Greg Meckbach

Managing general agents who can place small business coverage digitally through the Lloyd’s market are at a competitive advantage over MGAs using traditional paper-based processes, an insurtech CEO suggests. “We are one of the very few MGAs that has straight

News AlbertaBrokersTechnology

Three things brokers and tech giants have in common

May 31, 2021 by Greg Meckbach

Just as Amazon does not make the products that it sells, brokerages don’t write coverage. But what you do have in common with Amazon is you provide consumer choice among the products you distribute, an Alberta insurtech CEO suggests. “When

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Updated: What emergency relief will insurers offer customers? Here’s what they told us

May 31, 2021 by Adam Malik

Editor’s notes: This story has been updated to include additional information from Allstate. Insurance Bureau of Canada announced in 2020 that its members are offering reductions in auto insurance premiums for consumers whose driving habits have changed significantly. You can

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Why this purported ‘brokerage’ website caught RIBO’s eye

May 30, 2021 by Greg Meckbach

Hidden Ace Brokerage, which purports to be “fighting high insurance rates” in the greater Toronto area, and says it “takes pride in delivering the quotes that insurance companies don’t want you to see,” is not authorized to place home or

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Insurers monitor battle within auto industry over car data ownership

May 30, 2021 by Adam Malik

The outcome of a current standoff between auto manufacturers and the automotive aftermarket industry over who owns the data generated by automated cars will have implications for the insurance industry, according to an insurance executive. “If the data is owned

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Time thieves that are stealing away your workday

May 27, 2021 by Adam Malik

Beware of seven deadly time thieves if you want to exercise more control over your workday and manage your time better, an organization expert said during a recent risk management conference. Andrew Mellen, a professional organizer, spoke to risk managers

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BFL founder donates $500K towards women leadership centre

May 27, 2021 by David Gambrill

BFL Canada’s founder, Barry F. Lorenzetti, is giving $500,000 to establish the Barry F. Lorenzetti Centre for Women Entrepreneurship and Leadership at Concordia University in Montreal and to endow research grants and scholarships for undergraduate and graduate students. “Entrepreneurship involving

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Workplace ‘turnover tsunami’ is brewing as COVID-19 subsides

May 27, 2021 by Jason Contant

Work conditions during the COVID-19 pandemic have created the perfect storm for a “turnover tsunami,” a Hub International speaker suggested during a webinar last week. More than 53% of Canadians have received their first dose of vaccine to protect against

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Cyber insurance experts debunk conspiracy theories

May 26, 2021 by Adam Malik

One cybercriminal recently mused online that hackers are incentivized to launch cyberattacks because companies have cyber insurance coverage, a theory recently debunked by cyber insurance experts. The cybercriminal’s rationale? Since insurance exists for the victims, the hackers will be paid.

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What consumers really want from their insurance providers

May 26, 2021 by Jason Contant

As insurers and brokers increase their efforts to go digital, consumers still say they want an omni-channel and personalized experience, according to Ipsos survey results of more than 13,000 Canadian adults. “The preference to buy directly from the [insurance] company

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How the pandemic has shifted employers’ priorities ‘overnight’

May 25, 2021 by Jason Contant

More than one year into the COVID-19 pandemic, there has been a massive, “overnight” shift in employers’ appetite towards employee benefits plans, Hub International speakers said during a recent webinar. “There’s a fast movement towards wellness, virtual services, virtual health