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What’s needed to alleviate municipal insurance pressure

May 25, 2021 by Adam Malik

Municipal insurance rates have been rising significantly and the only way to bring them down isn’t only in the hands of the insurance industry, according to a brokerage leader. It’ll take a team effort from multiple parties. Canadian municipalities have

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You’re (still) probably working too much at home

May 21, 2021 by Adam Malik

A new report shows not a whole lot has changed when it comes to how many extra hours people are putting in while working at home during the COVID-19 pandemic. Last summer, virtual private network provider NordVPN Teams reported that

News BrokersClaimsInsurersOperationsTechnology

Digital experimentation: How to avoid the shiny object syndrome

May 20, 2021 by David Gambrill

While the insurance industry is hearing a lot of messages these days about the importance of experimenting with new digital technologies — i.e. witness the increased use of terms such as “agility,” “nimble,” “pivoting,” and “failing fast” — a business

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How to support your P&C employees in transitioning to the new workplace

May 20, 2021 by Jason Contant

Employers in the Canadian P&C insurance industry must shift their role to supporting employees and their families following more than a year of working from home to prevent the spread of COVID-19, Hub International speakers said during a webinar Wednesday.

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P&C industry must better engage those who are “kicking the tires” on a purchase: exec

May 18, 2021 by David Gambrill

Digital has made it easier for Canada’s property and casualty insurance industry to serve customers who wish to purchase a fairly straightforward insurance product, but more emphasis needs to be placed on converting customers who are kicking the tires on

News BrokersBusiness InterruptionCommercialEmerging RisksInsurersLiabilityRisk Managers

Coverage that you should be discussing with your commercial clients

May 17, 2021 by Adam Malik

Brokers exploring new ways to protect their commercial clients should be making “malicious attack” coverage part of the conversation, a risk expert advises. But it can be a tricky conversation for brokers to have. Clients may think they can’t afford

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Big Moves: The P&C industry’s recent executive shuffles

May 17, 2021 by Jason Contant

Intact Financial Corporation, Trisura Guarantee Insurance Company, and brokerages NFP and Westland Insurance Group all announced changes at the senior executive level over the past week. Patrick Barbeau, Intact Patrick Barbeau will become Intact Financial Corporation’s executive vice president and

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Inactive Alberta brokerage ordered to pay $6K for failing to remit client funds to MGA

May 14, 2021 by David Gambrill

Alberta-based NIB Insurance Group Ltd., now an inactive brokerage, has been ordered to pay $6,000 in civil penalties for failing to remit client premiums to an MGA, and for selling a policy to a client while it was no longer

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Industry exec reverse-engineers innovation to show the imperative of diversity

May 13, 2021 by Adam Malik

A corporate diversity, equity and inclusion (DE&I) program is essential because it’s driving business innovation, which is a competitive advantage, risk managers heard during a recent web conference. Carla Harris, vice chairman and managing director of Morgan Stanley, spoke at

News BrokersClaimsCommercial AutoCyberEmerging RisksInsurersPersonal Auto

A cybercriminal hijacks an autonomous vehicle. Who’s responsible for a crash?

May 12, 2021 by Adam Malik

Vehicle manufacturers are likely going to be on the hook for damages following autonomous car crashes in which no human being is controlling the vehicle, a cyber insurance specialist says. “Certainly, one of the more dramatic ways of thinking about

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Mitchell & Whale’s bold new plan to become a Top 20 brokerage by 2030

May 12, 2021 by Greg Meckbach

By aiming for a customer experience that consumers expect and receive from non-insurance companies, Mitchell and Whale is planning to become a Top 20 national broker by 2030. “We are not targeting an experience that we know exists inside of

News BrokersCommercialConstructionCyberMergers and AqcuisitionsOperationsTrending

Gallagher to acquire certain Willis Towers Watson assets

May 12, 2021 by Jason Contant

Arthur J. Gallagher & Co. has announced an agreement to acquire certain Willis Towers Watson reinsurance, specialty and retail brokerage operations as part of a proposed “regulatory remedy” for the pending Aon and Willis Towers Watson deal. Under the agreement,