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P&C leaders want you to take your breaks, big and small

April 26, 2021 by Adam Malik

Take your vacations. Block out time to take breaks during the day. Get away from the computer. That’s some of the advice from human resources leaders in the property and casualty insurance industry during a recent webinar panel discussion. Just

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Federal budget contains ‘unexpected positive development’ for brokers re: Bank Act

April 23, 2021 by Greg Meckbach

This year’s federal budget could keep the restrictions, on banks selling home and auto insurance, for at least another four years. “There was an unexpected positive development in the budget for us,” Peter Braid, CEO of the Insurance Brokers Association

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Focus has been on staff health, but what about the leaders?

April 22, 2021 by Adam Malik

Leaders at property and casualty insurance organizations need to make sure they are taking care of themselves during the ongoing pandemic crisis, because if they’re not, they won’t be of much help to their staff, panellists said during a recent

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COVID’s effect on Canadian auto and property rates

April 22, 2021 by Jason Contant

Endorsements to auto policies as a result of changing driving habits from COVID-19 are resulting in average premium rate renewal decreases across most of the country, according to Applied Systems’ latest rating index report. Personal property rates, on the other

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Will the need for social interaction make the hybrid office a passing fad?

April 21, 2021 by David Gambrill

While many Canadian employees wish to return to a hybrid office — some adamantly so, according to a recent survey by human resources firm Robert Half — some believe the “fear of missing out” on the opportunity to socialize with

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5 ways brokers are playing in the online distribution space

April 21, 2021 by Jason Contant

Small and medium-sized brokerages are increasingly getting into the digital game, while larger brokerages are acquiring or partnering with insurtech-focused companies, according to an industry observer. “At Smythe Advisory, we are increasingly seeing innovative use of technology that is either

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The limits of data collection: Making a case for pounding the pavement

April 20, 2021 by Jason Contant

To provide an excellent customer experience for your clients, data can only take you so far, the digital director of a brokerage said recently during the CIP Society Symposium’s virtual conference. Sometimes brokers simply have to hit the pavement to

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How to engage your staff in a hybrid office

April 19, 2021 by Adam Malik

Keeping staff engaged and stimulated when life returns to something resembling the old normal will be a top challenge for property and casualty insurance industry leaders, experts say. After the COVID-19 pandemic, the Canadian P&C industry is expected to implement

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What’s driving the popularity of pay-as-you-go auto insurance

April 16, 2021 by Adam Malik

Pay-as-you go insurance demonstrates that auto insurance clients can’t be grouped into a one-size-fits-all solution, says an insurance company exec. CAA president Matthew Turack believes his company’s MyPace product, in which insurance coverage is based on distance driven, shows that

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How to build empathetic managers for the hybrid workplace

April 16, 2021 by David Gambrill

Canadian property and casualty insurance industry leaders have often talked about the importance of managing with empathy during the pandemic, but empathic managers will become even more valuable in the hybrid workplaces that are expected to emerge after the pandemic

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Canadian home sales up 76% year over year, set new March record: CREA

April 15, 2021 by Tara Deschamps, The Canadian Press

A trickle of supply started returning to the country’s real estate sector in March, but it did little to cool off heated markets as monthly home sales hit an all-time record, the Canadian Real Estate Association said Thursday. Sales across

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Inside the merger of Highcourt and Breckles

April 15, 2021 by Greg Meckbach

Search engine optimization (SEO), electronic transactions, and contracts with carriers insuring small to mid-sized enterprises (SMEs) are among the capabilities that made the Breckles Group of Companies attractive to Highcourt Partners. The merger of those two Canadian brokerages, resulting in