Topic Insurers
How auto theft is evolving
April 17, 2024 by Jason ContantFraudsters are adapting their methods in an attempt to fly under the claims radar, and even using artificial intelligence to create false documentation and platforms for claims handling, speakers tell the Insurance Institute’s 2024 CIP Society Symposium. Auto theft has…
How forensic engineers help resolve construction disputes
April 16, 2024 by Yasser Korany, KSI Engineering and Mina Tesseris, ArbiTECHCanada’s construction sector, which accounts for 7.5% of the country’s GDP according to the Canadian Construction Association, is seeing a rise in construction claims and disputes. That’s partially due to the increasing technical sophistication of construction projects, escalating price of…
Alberta Insurance Council names new CEO
April 16, 2024 by Alyssa DiSabatinoAlberta Insurance Council (AIC) has announced Amina Deiab as its new chief executive officer, effective April 22. Deiab is AIC’s second permanent CEO since the provincial licensing and regulation body for insurance brokers and adjusters launched 35 years ago.…
Why an auto insured didn’t have to help with his insurer’s defence
April 15, 2024 by David GambrillAn Ontario court has set aside a judgement of almost $155,000 that an auto insurer obtained against its insured for not complying with a legal obligation to participate in the insurer’s defence. In this case, the insured was not driving…
How cloud services can speed up the P&C industry
April 12, 2024 by Jason ContantCloud-based services can serve as a much-needed speed accelerator to the Canadian P&C insurance industry, eliminating friction and digitizing the customer experience, speakers said Thursday at the 2024 CIP Society Symposium in downtown Toronto. “I personally think the biggest threat…
Why LAT is reconsidering an accident benefits claim after an auto accident
April 12, 2024 by Alyssa DiSabatinoA decision in which a woman whose psychological trauma was triggered after she viewed the dashcam footage of an auto accident she was involved in — and spotted a house in the background where she’d lived and was the victim…
2023 P&C financial results return to Earth
April 12, 2024 by David GambrillGravity brought financial results for Canada’s property and casualty insurance industry back down to Earth in 2023, despite a rebound to pre-pandemic investment returns. “As we predicted last year at this time, the abnormally high industry returns for 2021 and…
How new commercial truck drivers can get better insurance rates
April 11, 2024 by David GambrillMandatory entry-level training (MELT) for new commercial truck drivers needs to be implemented across Canada, and trucking companies must follow this up with mentorship and onboarding programs, a new report commissioned by the Insurance Bureau of Canada recommends. Plus, safety…
Small businesses face rising risk of litigation from Canadians
April 9, 2024 by Alyssa DiSabatinoCanadians are getting more litigious, and that means small business owners face a heightened risk of legal disputes, according to a recent survey by Zensurance. The majority (69.3%) of Canadian consumers say they’d sue a small business if they were…
Court upholds Aviva’s travel deductible for trips to medical appointments
April 8, 2024 by David GambrillNewfoundland and Labrador’s Supreme Court has dismissed a proposed class action lawsuit against Aviva Canada and Aviva General Insurance Company over a discretionary travel deductible the insurer imposed on medical and rehab accident benefits expenses. Aviva imposed a 25-kilometre (round…
HSB Canada announces new president and CEO
April 8, 2024 by Alyssa DiSabatinoBarbara Bellissimo is the new president and CEO of HSB Canada, part of Munich Re. She succeeds John Mulvihill, who retired after a 34-year-long tenure with HSB Canada. Bellissimo’s insurance career began in 1986. She’s since held multiple positions in…
Are optional auto benefits a good choice for your clients?
April 5, 2024 by Jason ContantOntario’s recent 2024 budget proposes expanded choice for auto insurance consumers by offering more optional accident benefit coverages, but that may wind up being a zero-sum game that sends clients down a slippery slope, suggests Adam Mitchell, CEO of Ontario…