Canadian Underwriter

Topic Operations

Illustration of a man atop a scaffold building a brick structure
News BrokersHRInsurersManagementOperations

Where DEI training doesn’t work

October 6, 2022 by Alyssa DiSabatino

Incorporating diversity, equity and inclusion (DEI) successfully into the workplace has to come from a genuine desire to improve a workplace culture rather than as a way to check boxes, speakers said in a RIMS Canada Conference panel discussion.   “Often

Insurance agent with a client to sign an insurance policy
News BrokersOntarioOperationsTechnologyTrusted Advisor

Do your clients really want digital delivery of insurance documents?

October 5, 2022 by Jason Contant

More than half of your clients want to receive their insurance documents in paper format, according to extrapolated results of Insurance Brokers Association of Ontario’s (IBAO) Going Paperless project. “It’s not a slam dunk – just because somebody wants to

A diverse business team caught in red tape
News Emerging RisksInsurersLegalOperations

Regulating business culture. A “solution in search of a problem?”

October 4, 2022 by David Gambrill

In what lawyers are calling a “solution in search of a problem,” Canada’s solvency regulator is seeking input from the Canadian property and casualty insurance industry on how to regulate business culture. “I feel like this culture conversation in Canada

Interest rate hike represented by arrow being shot skyward
News ClaimsEmerging RisksInsurersManagementOperations

How changing bond yields can help insurers fill their coffers

September 30, 2022 by Canadian Underwriter Staff

Bond investments make up a large percentage of insurance companies’ investment portfolios. And bond investors have faced challenges throughout 2022, with rising yields causing returns to lag at historic levels, Michael Cook, vice president, client relations & LDI client portfolio

Exclamation mark on a yellow background
News EducationEmerging RisksHROperationsRisk Managers

Why risk managers are feeling a sense of urgency

September 29, 2022 by Jason Contant

The COVID-19 pandemic has changed the business and risk landscape dramatically over the past couple of years and created a sense of urgency to spread risk knowledge and education, the new CEO of RIMS said in an interview with Canadian

Injured woman who is using her disability insurance benefits
News CommercialHRInsurersManagementOperations

How to use captives to manage employee benefits risks

September 28, 2022 by Mauricio Suarez

By recent counts, more than 7,000 captive insurance companies exist globally, used primarily by multinational companies to take control of various risks. And yet, fewer than 200 of them are used to write employee benefits (EB) risks. Which means less

Threads intertwining to represent mergers of eight companies
News AlbertaB.C.BrokersBusiness InterruptionCommercialCommercial AutoConstructionCyberEnvironmentalHRLegalLiabilityManitobaMergers and AqcuisitionsMGAsOntarioOperationsPersonal AutoPersonal HomePropertyTrusted Advisor

Which firm racked up 8 mergers over the summer?

September 28, 2022 by Canadian Underwriter Staff

Brokerage M&A has been hectic so far in 2022, with one firm bringing eight brokerages across Canada under its wing during the summer. Navacord today announced it closed eight acquisitions during July and August that expands the company’s presence in

A row of silver chain links connected in the middle by one red and one blue chain
News BrokersBusiness InterruptionEmerging RisksInsurersLoss ControlLoss TrendsOperationsRisk Managers

Why your clients’ companies need to start ‘friendshoring’ their supply chains

September 28, 2022 by Alyssa DiSabatino

Supply chain disruptions can be circumvented if businesses start to engage in ‘friendshoring,’ one risk expert told the RIMS Canada Conference in Halifax. “Friendshoring is a polite way of saying the only people you can have in your supply chains

Dog is sleeping while his owner is working from home
News BrokersHRInsurersOperations

Intact CEO reveals “the toughest file of my career”

September 23, 2022 by David Gambrill

The chief operating officer of Canada’s largest P&C insurer is confronting a conundrum he never faced before the pandemic — he’s not sure how to get all of his employees to work in the office. It’s not an issue unique

Group of diverse businesspeople following a merger
News AlbertaB.C.BrokersCommercialHRManagementMergers and AqcuisitionsOntarioOperationsPersonal AutoPersonal HomeYukon

CapriCMW and Rogers Insurance announce merger

September 20, 2022 by Jason Contant

British Columbia-based CapriCMW and Alberta-based Rogers Insurance have announced that they have merged and will be known as Acera Insurance. The merger will create a company with 1,000 employees located in more than 50 offices across Alberta, B.C., Ontario and

White shelves empty except for two rolls of toilet paper in the bottom right corner
News BrokersEmerging RisksInsurersOperationsSupply Chain

Solutions for supply chain disruptions that will stop clients from “panic buying”

September 19, 2022 by Alyssa DiSabatino

Companies panic-buying supplies is one factor adding further stress to the supply chain, says one expert in a panel discussion at RIMS Canada Conference in Halifax. But solutions—like contingent business interruption (CBI), shipping via multiple methods and shrinking the supply

Keeping up with modern advancements in technology
News Claims TechnologyInsurersOperationsTechnology

Why your team needs to focus on software development

September 16, 2022 by Jason Contant

Organizations that achieve faster digital transformation end up becoming more innovative in the long-term, a speaker said Wednesday at the Future of Insurance Canada 2022 conference, hosted in-person in downtown Toronto by Reuters Events. Raj Utraja, vice president of technology