Canadian Underwriter

Topic Operations

News ManagementOperationsPersonal HomeTechnologyTrending

How insurtech Lemonade’s IPO is going so far

July 3, 2020 by Greg Meckbach

Despite the pandemic-induced economic downturn, an insurtech that promises tenants quotes within minutes started trading this week on the New York Stock Exchange. Shares of Lemonade Inc. rose sharply July 2, closing at US$69.41, more than double the price at

News AdjustersAlbertaClaimsClaims ProfessionalsOperations

COVID-19 sparks debate about U.S. adjuster use in Calgary

July 3, 2020 by David Gambrill

COVID-19 appears to be kindling proud sentiments about employing Canadian adjusters, after social media posts triggered an age-old debate about using U.S. adjusters to handle catastrophe claims in Canada. Twitter was abuzz with comments after Global News posted a piece

News BrokersManagementOperationsRisk Managers

Brokers who did these things fared better in the pandemic

July 3, 2020 by Adam Malik

Brokers who were nimble, ready to change with the times, and acted pro-actively when COVID-19 first emerged as a threat are the ones faring the best three months later, one broker leader says. Those who didn’t are struggling. “Those brokers

News ClaimsClaims TechnologyInsurersManagementOperationsTrusted Advisor

Paper cheques are still around, but for how much longer?

June 29, 2020 by Adam Malik

Sending paper cheques may soon be a thing of the past — and it could be thanks to COVID-19. The global novel coronavirus pandemic that shut down many businesses and forced much of the workforce to operate out of their

News BrokersInsurersManagementMergers and AqcuisitionsOperationsTrending

Here’s how P&C pros say the recession will impact insurance

June 26, 2020 by Adam Malik

The recession will be long and painful so brokers and insurers need to settle in and do what they do best, property and casualty experts said. And don’t be surprised if some mergers and acquisitions activity push forward as tough

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsClaims TechnologyOperationsTechnology

How the industry can take advantage of artificial intelligence

June 18, 2020 by Greg Meckbach

Brokerages who use artificial intelligence could find opportunities to upsell based on changes in a client’s lifestyle, according to a software vendor executive. The more data you feed a machine learning model and the more you train it, the better

News BrokersManagementOperationsOpinionTrending

Opinion: What’s the future of remote work for brokers post-pandemic?

June 17, 2020 by Nick Novinger, Regional Manager (Quebec), Canadian Insurance Brokers Inc.

One question top of mind for brokers and their clients is: Will this remote work environment be something that we’ll see for the long term? Maybe not entirely, but there are parts we can take to make the broker world

Feature ManagementOperationsOpinionTechnologyTrusted Advisor

Operating efficiently during COVID-19

May 9, 2020 by Steve Whitelaw, Vice President of Industry and Partner Relations, Applied Systems

How to keep relationships, both internal and external, strong in today’s reality

Feature ManitobaMergers and AqcuisitionsOperations

Ripple effects

May 7, 2020 by Jason Contant, Online Editor

How will the deal between Aon and Willis Towers Watson affect brokers in Canada?

Feature ManagementOperationsTrusted Advisor

COVID-19 operations

May 6, 2020 by David Gambrill, Editor in Chief

How the brokers’ pandemic response accelerated their conversion to digital, thereby enhancing their value to consumers

Feature EditorialManagementOperationsOpinionTechnologyTrusted Advisor

The biggest one

May 5, 2020 by David Gambrill, Editor in Chief

How the industry will survive a global pandemic

Feature ManagementOperationsTrusted Advisor

Narrowing your focus

May 3, 2020 by Sarah Cunningham-Scharf

In a hard market dominated by large players, small and mid-sized commercial brokerages face an existential choice: Specialize — or risk extinction.