Governments have forced restaurants, pubs and similar businesses to offer pick-up and take-out services. But as demand for delivery surges, the question must be asked: Do drivers have proper business insurance coverage? “Anytime you’re using your vehicle for a business…
Like many other brokers across the country, Myles Kuharski is still getting used to not having clients drop by the office, or heading out for regular meetings. “That last week was one of the things that [was difficult],” he said…
Most Desjardins agency offices are now dealing with customers over the phone and Internet, while CAA Club Group has closed its Ontario stores due to the COVID-19 pandemic. “Desjardins agents are continuing to focus on servicing our clients,” a spokesperson…
A pandemic triggers a state of emergency. You have 24 hours to shut your doors to customer walk-in traffic and protect 1,900 of your brokers and support staff across Canada from catching and spreading the novel coronavirus. Even for smaller brokerages, it…
AMHERST, N.S. – Nova Scotia imposed new restrictions at its provincial boundary with New Brunswick on Monday as part of a series of measures aimed at tightening social distancing requirements to prevent the spread of COVID-19. Under the restrictions that…
All Northbridge employees are working from home and the company doesn’t expect any disruption on service levels, according to the carrier. Northbridge told Canadian Underwriter that its top priority is the health and wellness of its employees, brokers, and customers.…
Aviva Canada is ensuring that its efforts to keep employees safe will not impact service during the COVID-19 pandemic that is forcing companies from all industries to change the way they do business. The country’s second-largest carrier has 97% of…
Smart phones and high-speed Internet makes it easier to do business when offices are closed and staff are working from home, but what about the client who doesn’t have the latest and greatest technology gadgets? Some clients, especially some elderly…
Vancouver’s fire department is preparing to stop responding to the site of non-critical medical calls to preserve its ability to respond to major fires and other emergencies during the COVID-19 pandemic. Fire Chief Darrell Reid told a news conference this…
British Columbia’s broker regulator has temporarily its loosened rules governing the workplace location of Level 1 salespeople, allowing them to work from home during the COVID-19 pandemic. The temporary rule change took effect Thursday. “The Insurance Council of BC shares…
The Insurance Brokers Association of Alberta is calling on its members to take necessary precautions amid the COVID-19 pandemic, including closing offices. The group is also temporarily shuttering its offices but will try to ensure members can still get their…
TORONTO – Cybersecurity experts are renewing their warnings that the COVID-19 crisis is a huge opportunity for criminals to take advantage of confusion as people are forced to work away from the office. A U.S. security firm says at least…