Topic Brokers
What happens when a broker schemes to drive uninsured…
March 24, 2022 by David GambrillA former B.C. broker has been disciplined after she cancelled an auto insurance transaction and then affixed the cancelled sticker to her car’s licence plate, essentially allowing her to drive uninsured for several months. The former broker, whose licence has…
Talent crunch getting tighter, broker survey shows
March 23, 2022 by David GambrillFinding qualified talent is the biggest challenge facing almost seven out 10 Canadian brokerages right now. And the talent crunch is getting even tighter. Sixty-nine per cent of brokers report finding qualified workers their biggest challenge – a 7% increase…
What can P&C insurance learn from racial bias in other financial services?
March 21, 2022 by Alyssa DiSabatinoSome financial services have begun to implement solutions to determine if there’s racial bias in lending and credit rating practices – and it may be applicable to the P&C industry. New research by the Casualty Actuarial Society looks to address the…
Top 3 concerns of Canadian brokers
March 21, 2022 by David GambrillCanada’s hard market continues to be the Number 1 concern of brokers right now, but with the end of many COVID restrictions, brokers are starting to worry more about the growth of direct-to-consumer distribution models. Market consolidation is slowly but…
Hybrid workplaces: 5 emerging trends
March 18, 2022 by David GambrillCOVID-19 has changed workers’ expectations, although it’s not clear yet whether company executives see this new emphasis on personal well-being and remote flexibility as “a temporary pendulum swing, or the beginning of our new normal,” writes Jared Spataro, corporate vice…
‘Antivirus on steroids’ — one way to protect your clients from ransomware
March 16, 2022 by David GambrillTo help clients detect their cyber exposures, insurers are recommending ‘powerful’ preventative measures such as endpoint detection responses (EDR) — dubbed ‘antivirus on steroids.’ Used in combination with multi-factor authentication, EDR is deemed superior to traditional anti-virus software because the…
How brokers are affected by carriers competing on flood maps
March 16, 2022 by Alyssa DiSabatinoAdd a single flood map to the wish lists of several brokers, who are having a tough time dealing with individual insurance companies competing on flood maps. A Canada-wide flood map has yet to be implemented across the industry, and…
Hub adds to Canadian executive management team
March 10, 2022 by Jason ContantHub International has announced several promotions within Hub Canada’s senior management team. Barbara MacPhail (pictured above) has been promoted to executive vice president of strategic initiatives Canada, Terri Botosan (pictured top right) is now in the newly-created position of regional…
Susan Murphy, Hub Ontario
March 9, 2022 by Stacey HuntSusan Murphy, President, Hub Ontario “I always wanted to be in business,” says Susan Murphy, president of Hub Ontario, “but I never knew what that meant.” Starting in Sunlife in marketing and product placement, she loved the work, but Sunlife…
Deborah Laferriere, Purves Redmond
March 9, 2022 by Stacey HuntDeborah Laferriere, Partner & Principal Broker, Purves Redmond Partner and principal broker at Purves Redmond, Deborah Laferriere entered the industry as a co-op student and has never regretted her decision. She did three work terms with Marsh while earning her…
Brenda Rose, FCA Insurance Brokers
March 8, 2022 by Gloria CilliersBrenda Rose, Executive Vice President, Partner, FCA Insurance Brokers “One challenge every leader faces, but I believe still often falls more heavily on women, is being able to commit to extra responsibilities while juggling personal responsibilities, such as caring for…
Catherine Roe, Aon
March 8, 2022 by Brooke SmithCatherine Roe, Executive Vice President, Central Region Leader, Canada, Aon Despite a degree in English literature, Catherine Roe “fell” into the insurance industry and has worked in “many different forms” — including auto claims adjustor, claims consultant, and account executive…