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The challenges of assessing seasonal home damage

May 13, 2019 by Adam Malik

Despite being told flooding in Ontario’s Cottage Country back in 2013 was one-in-100-years event, area businesses and residents are cleaning up from a second and more widespread flooding incident in less than a decade. Climate is playing a key role

News AdjustersCatastrophesClaimsClaims Canada Archive

Waters to rise again in Ottawa area, even as N.B. turns to flood recovery mode

May 10, 2019 by THE CANADIAN PRESS

Water levels are expected to rise again this weekend between Ottawa and Montreal, even as New Brunswick’s floods are effectively over. Officials warned late Thursday that “significant” rainfall is expected to raise water levels in the Ottawa/Gatineau area down to

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How Quebec floods are challenging adjusters

May 1, 2019 by Greg Meckbach

Many homes flooded in Sainte-Marthe-sur-le-Lac, Que. will be total losses and may not have overland flood coverage, a vice president for an independent adjusting firm suggests. Claims adjusting firm ClaimsPro is involved in about 2,000 flood claims from April in

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Regulator allows out-of-province adjusters into Quebec

May 1, 2019 by Jason Contant

Quebec’s financial regulator has temporarily relaxed some of its rules to allow out-of-province adjusters into the province to help deal with a large number of claims. The Autorité des Marchés Financiers (AMF) announced the change before the province began experiencing

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Condo flooding liability 101

April 18, 2019 by David Gambrill

You are the owner of a condo unit. The toilet in the condo unit above you overflows, causing water damage to your ceiling and floor. No, your upstairs neighbour does not have to reimburse you for your $1,000 insurance policy

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Uber-style platform for expediting appraisals now in Canada

April 16, 2019 by David Gambrill

An Uber-style platform to expedite home and auto claims appraisals has made its way into Canada. Offered by WeGoLook, the online and mobile sharing-economy platform provides personalized, onsite data capture for inspections and low-complexity services across the United States. Now

News AdjustersBrokersCatastrophesClaims

How brokers can stop a flooded basement

April 16, 2019 by David Gambrill

A recent study suggests brokers have a golden opportunity to talk to homeowners one-on-one about how to protect homes from basement floods. With the right information and often for less than $500, homeowners can protect themselves from the increasing risks

News AdjustersCatastrophesClaims

More than 100,000 Quebeckers without power after wind, freezing rain

April 10, 2019 by THE CANADIAN PRESS

MONTREAL – Premier Francois Legault says the large majority of the more than 100,000 Quebec homes still without power after Monday’s ice storm will have electricity restored by Wednesday night. Speaking to reporters in Quebec City, Legault thanked Hydro-Quebec crews,

News AdjustersClaimsTechnology

How to save insurers $1.3 billion a year on claims administration

March 4, 2019 by Greg Meckbach

Artificial intelligence will become a “big time saver” for claims adjusters and will eventually allow the industry to save billions a year in costs, one researcher says. For auto claims, insurers are already using AI to make recommendations on whether

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The advantage of recruiting non-insurance workers as claims professionals

February 26, 2019 by Greg Meckbach

For independent adjusters, the need to replace retiring workers is becoming more urgent. “A number of our front-line adjusters are very senior, very talented and experienced,” said Paul Féron senior vice president for Ontario and Manitoba at ClaimsPro LP. “In

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Ontario’s latest wind storm: is it as costly as last year’s wind cat?

February 25, 2019 by Jason Contant

The strong wind storm that continues across parts of Ontario Monday is being compared to the costliest insured loss event of 2018. Beginning on Sunday, Feb. 24, a powerful, sustained wind storm caused blizzard conditions and damaging winds across Ontario.

News AdjustersClaimsLegal

Are cannabis edibles a “drug”? What adjusters should be asking

February 22, 2019 by Jason Contant

Claims adjusters’ questions should address potential policy wording dilemmas related to the upcoming legalization of cannabis edibles later this year, a lawyer told Canadian Underwriter recently. For example, consider the following question in the context of edible cannabis (or even