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3 ways to motivate sales staff without stressing them out

November 26, 2019 by Jason Contant

If you are a broker producer, principal or customer service representative – or in any other sales job for that matter – you have likely have a sales target to meet. But instead of just dialing up the pressure on

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What Hub is seeing in the cross-border space

November 22, 2019 by Jason Contant

With the growing need from Canadian businesses for cross-border expertise, clients are often looking for a complete solution to cover all their employees, Hub International told Canadian Underwriter recently. “What we are hearing from our clients that have employees in

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What brokers can learn from an esthetician’s non-compete clause

November 7, 2019 by Jason Contant

If you’re looking to craft a non-compete clause at your brokerage, don’t compare your employment agreement to other contracts in the industry. That’s one piece of advice that could be taken from a recent decision from British Columbia’s Civil Resolution

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How to find talent from outside the P&C industry

October 31, 2019 by Adam Malik

Chances are high that you didn’t choose to work in insurance. Which means that if you are seeking new talent within the four walls of the industry, you are probably limiting your brokerage’s ability to find fresh new talent, experts

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The enemy within

October 12, 2019 by Dr. Dexter Morse, Director, Insurance & Risk Management, International Air Transport Association (IATA)

Rogue employees may be plotting ways to cause damage to your clients’ business. How to advise your clients on managing the risk

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Why this insurer gives workers 10 extra personal days off a year

September 23, 2019 by Greg Meckbach

Removing the stigma of mental illness is something all industry leaders need to work on, and one of Canada’s biggest insurers is promoting mental well-being by giving workers more time off than they would normally be entitled to. RSA Canada

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Some questionable items employees have expensed

July 18, 2019 by Adam Malik

If you haven’t been paying attention to your employees’ expense reports, you may want to take a closer look. A recent study has found that despite strict guidelines around expense reporting, a number of questionable items are still being submitted

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Where do you invest first to grow your business: People or machines?

July 2, 2019 by Adam Malik

To grow their business, broker principals would be wise to zero in on health, happiness and staff harmony as priorities. That’s the strategy going forward for many for Canadian businesses, according to a new study. Naturally, business owners are looking

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Labour market tightens in finance, insurance

June 28, 2019 by Greg Meckbach

Wages and job openings in the insurance and financial sectors have dropped, Statistics Canada reported recently. The vacancy rate in insurance and finance stood at 2.8% during the first quarter of 2019, down from 3.1% in 2018 Q1, StatsCan said

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Where Canada’s largest mutual is putting its new Winnipeg headquarters

June 19, 2019 by Greg Meckbach

Four years from now, all of Wawanesa Mutual Insurance Company’s Winnipeg workers should be in a new office building. Wawanesa announced June 13 it will have a new North American headquarters at the southwest corner of Carlton Street and Graham

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Large commercial brokerage expands presence in benefits space

June 6, 2019 by Jason Contant

Yet another commercial brokerage has expanded its presence in the benefits space in Canada. Toronto-headquartered Navacord Corp. announced Tuesday the acquisition of Toronto-based Future Benefits Management Inc. (FBMI), effective June 3. Founded in 1995 and exclusively focused on group benefits,

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Retirement: How “Freedom 55” may become “Freedom 65+”

May 30, 2019 by Adam Malik

The Canadian Institute of Actuaries (CIA) wants to talk about delaying the traditional retirement age to beyond 65. Many are already choosing to work beyond age 65 anyway, said John Dark, CIA president. “It makes sense to update our country’s