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Your staff’s mental health: What to watch for

February 18, 2021 by Adam Malik

Investing in the mental health of your staff has always been important, but the COVID-19 pandemic has driven home just how important it is, says one Canadian P&C insurer executive. “I think we’ve really learned through 2020 and now into

News BrokersClaimsCommercialInsurersOperations

What brokers are asking of their underwriters

February 12, 2021 by David Gambrill

In the midst of a hard market in several Canadian commercial insurance lines, several senior Canadian broker executives are urging underwriters not to substitute data and analytics entirely for their own good judgment about what constitutes a good or a

News AlbertaBrokersManagementOperations

Origin of Excel & Y Insurance Services features renowned Alberta brokers

February 11, 2021 by Greg Meckbach

Lundgren & Young Insurance is forming a new Alberta brokerage, Excel & Y Insurance Services, as a result of a partnership with Excel Insurance Group Inc. “We remain an independent brokerage wholly owned by myself and my family,” said Robyn

Teamwork of businesspeople work together and combine pieces of gears. Partnership and integration concept
News CommercialMergers and AqcuisitionsMGAsOperations

Why this MGA exec predicts more Canadian MGA consolidation in the future

February 11, 2021 by Jason Contant

More mergers and acquisitions (M&A) activity between managing general agencies (MGA) is likely in the future, since private equity is focusing on this sector, giving MGAs the fiscal tools to make acquisitions, the president and CEO of one MGA told

News BrokersOperationsTechnology

Videoconferencing brokers setting sales records during pandemic

February 11, 2021 by David Gambrill

Videoconferencing brokers shattered sales records in top-tier brokerages across the country during the pandemic, senior brokerage executives reported in a recent Canadian Underwriter webinar. The results suggest virtual sales are at least as effective — if not sometimes more effective

Women holding a sign with 'M&A' written on it
News BrokersCommercialMergers and AqcuisitionsOperationsPersonal AutoPersonal Home

Deal Tracker: The latest in brokerage M&A

February 4, 2021 by Jason Contant

The number of mergers and acquisitions in the Canadian P&C insurance space (mostly involving brokerages) has hit double digits already this year, with two large brokerages contributing to the latest round of deal-making. Hub International announced Tuesday that it had

News BrokersHRManagementOperationsQuebec

Joseph El-Sayegh joins Quebec brokerage Lussier Dale Parizeau

February 3, 2021 by Jason Contant

The former president and CEO of reinsurer SCOR Canada, Joseph El-Sayegh, has joined Quebec brokerage Lussier Dale Parizeau (LDP). LDP announced El-Sayegh’s appointment as regional vice president, commercial services and practice leader in risk management, effective Jan. 11. Among other

News InsurersOperations

Senior Bank of Canada exec joins Intact’s board

February 2, 2021 by David Gambrill

Intact Financial Corporation has appointed a senior executive at the Bank of Canada, Carolyn A. Wilkins, to join the insurer’s board of directors. The appointment comes as all P&C insurance companies in Canada grapple with the economic downturn arising from

News HRManagementOperations

Working from home? Make sure you take your lunch break

January 29, 2021 by Jason Contant

Leaders in the Canadian property and casualty insurance space need to create the “psychological safety” for employees to take time for lunch, including ensuring that workers don’t get penalized or are viewed as less productive for doing so. That was

News BrokersClaimsCommercialCyberInsurersLoss ControlOperationsTechnology

Cyber’s hard market separating insurer wheat from chaff

January 29, 2021 by Adam Malik

The global COVID-19 pandemic has distinguished between cyber insurers who are serious about offering coverage, and those who were just hoping to ride the gravy train while times were profitable, according to one industry analyst. Cyberattacks have skyrocketed, in part

News BrokersManagementOntarioOperationsTechnology

How IBAO is leading brokers to go paperless

January 27, 2021 by Greg Meckbach

The cost and hassle of printing and mailing large insurance policies is one of the drivers towards digitization, suggests the board member of a broker association. Consumers do not want to sift through 75 pages of insurance documents, said Greg

News BrokersCommercialInsurersOperations

The tough calls broker, insurers will be making this year

January 25, 2021 by Adam Malik

Pressure on insurers to provide sustainable results, brokers expanding their service offerings and the growing gap between big and small are just some of the trends the P&C insurance industry will face this year that will give leaders plenty to