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P&C industry must better engage those who are “kicking the tires” on a purchase: exec

May 18, 2021 by David Gambrill

Digital has made it easier for Canada’s property and casualty insurance industry to serve customers who wish to purchase a fairly straightforward insurance product, but more emphasis needs to be placed on converting customers who are kicking the tires on

News CatastrophesClimate ChangeInsuranceLegislation / RegulationMarkets / Coverages

2018 Outlook: Denis Dubois, President, COO, Desjardins General Insurance Group

December 29, 2017 Denis Dubois

Canada’s property and casualty insurance industry will continue to evolve rapidly in 2018 in response to accelerating technology, changing customer expectations and climate change. Technology is a double-edged sword for insurers. Vehicles are safer than ever thanks to multiple sensors

News AssociationsInsuranceLegislation / RegulationMergers and Aqcuisitions

Insurers should ensure consumers are ‘better able to understand’ home insurance policies: CCIR

August 9, 2017 by Canadian Underwriter

In a paper released Wednesday, Canada’s insurance regulators’ association suggests that insurers need to better educate consumers so they can understand the terms – including limitations, exclusions and deductibles – of their property insurance contracts, while sharing aggregated property risk

News CatastrophesConstructionEarnings / RatingsInsuranceMarkets / CoveragesMergers and AqcuisitionsProductsReinsuranceTechnology

Stilling quake risk in eastern Canada demands greater focus, awareness and effort: Swiss Re

July 11, 2017 by Angela Stelmakowich

Risk awareness is severely lacking and not enough attention is being paid to quake risk in eastern Canada, a region with “huge” loss-inflicting potential that a Swiss Re model projects could produce the country’s largest nat-Cat loss ever if the

News AssociationsInsuranceTechnology

Consumers starting to expect zero friction, omni-channel offering key: CIAA event speakers

April 18, 2017 by Angela Stelmakowich

Insurance is among the services that must offer an omni-channel experience if it expects to address the expectations of consumers as the complexity of their demands shift, Duncan Stewart, director of technology, media and telecommunications research for Deloitte Canada, suggested

News InsuranceMarkets / CoveragesMergers and AqcuisitionsTechnology

Satisfying unmet customer needs key to helping prevent disruption: CIP Symposium speaker

April 7, 2017 Jason Contant, Online Editor

If the insurance industry doesn’t start meeting unmet customer needs and responding to trends like the sharing economy, new entrants will likely continue to disrupt the industry, attendees to the CIP Society Symposium 2017 heard on Thursday. “The big risk

News CatastrophesEarnings / RatingsInsuranceMarkets / CoveragesMergers and AqcuisitionsReinsurance

More action needed to better prepare for earthquake in Canada: Scotti

April 6, 2017 by Angela Stelmakowich

Canada would be well-advised to take a cue from other nations and do more to establish partnerships and requirements that better protect property owners in the event of an earthquake, says Veronica Scotti, president and CEO of Swiss Re Canada.

News CatastrophesClimate ChangeEarnings / RatingsInsuranceMergers and AqcuisitionsReinsuranceTechnology

Difficult year for Canada’s p&c insurance industry: IBC’s McGown

April 4, 2017 by Angela Stelmakowich

The Fort McMurray wildfire and other large weather events combined with the lowest return on investment (ROI) in decades to produce a very difficult year for Canada’s p&c insurance industry in 2016, David McGown, senior vice president of strategic initiatives

News AssociationsInsuranceTechnology

Long-term data strategy will allow for making the most of the information: OMIA’s Taylor

March 31, 2017 by Angela Stelmakowich

Mutual insurers need a long-term plan to ensure they meet the twin goals of capitalizing on the opportunities that data offers and continue to staying true to serving customers, the head of the Ontario Mutual Insurance Association (OMIA) suggested Thursday.

News InsuranceTechnology

InsurEye adds independent mortgage, credit card consumer reviews to platform

March 15, 2017 by Canadian Underwriter

The largest Canadian platform for insurance reviews has launched independent consumer reviews for mortgage and credit card products, InsurEye announced Wednesday. “Our platform has already been offering nearly 3,000 home, auto and life insurance reviews to inform Canadian consumers about

News InsuranceMergers and AqcuisitionsTechnology

Global market for autonomous, assistive safety and comfort vehicle features up to US$26 billion annually by 2025: Bain & Company

March 7, 2017 by Canadian Underwriter

Autonomous vehicles are revving up, with Bain & Company Inc. forecasting annual growth of 12% to 14% for the global market of autonomous and assistive safety and comfort features by 2025. That translates to a global B2B market of US$22

News Insurance

Aviva Canada and DMZ launch Insurtech accelerator program, applications sought

February 28, 2017 by Canadian Underwriter

Aviva Canada and the DMZ at Ryerson University are looking to answer the rise of Insuretech in the country’s insurance industry with the joint launch of an accelerator program for Canadian start-ups requiring rapid development. “The future of our economy