Canadian Underwriter

Keyword
digital

News Insurance

Where this direct sees advantages over the broker channel

January 18, 2021 by Adam Malik

Better engagement with customers and the ability to respond quickly to change are just two reasons why the leader of one of Canada’s biggest direct insurance companies sees an advantage for companies like his over competitors that sell through the

News Insurance

How many people TD says will soon buy insurance online

January 12, 2021 by Adam Malik

Canadian customers may have been slower to adopt to digital options when it comes to insurance in the past but one insurer executive expects the tables to turn rather quickly, predicting half of its customers buying insurance online in the

News BrokersInsuranceLegislation / RegulationTechnology

Regulator cautions brokers about sharing and storing client data

December 15, 2020 by David Gambrill

As the pandemic continues to plunge Canada’s property and casualty insurance industry deeper into the digital space, regulators are issuing ongoing reminders — and warnings — about how brokers are sharing and storing their clients’ personal data. Most recently, Peter

News Insurance

A sign that insurers are actually investing in technology

December 11, 2020 by Adam Malik

Insurers have talked about the need to be more digital for years now but there is one clear sign that they’re actually following through on their plan, according to a KPMG insurance expert: A significant number of them are investing

News Insurance

Overcoming barriers to tech innovation: ‘If you don’t build it, they will leave’

November 5, 2020 by David Gambrill

In the 1989 hit movie Field of Dreams, starring Kevin Costner, 36-year-old Ray Kinsella is wandering through his cornfield one evening when he hears a voice whispering, “If you build it, he will come.” In this instance, “he” refers to

News BrokersInsuranceTechnology

Q&A: Business Continuity in the Digital Age

May 29, 2020 by David Gambrill

It’s often been said that insurance is a “people business,” but establishing and maintaining personal relationships is challenged by social distancing requirements to prevent the spread of a global pandemic. Certain professional roles within the industry are perhaps more suited

News BrokersInsuranceTechnology

Q&A: Business Continuity in the Digital Age

May 20, 2020 by David Gambrill

In a world of working remotely from home during a global pandemic, Internet bandwidth is of primary importance for brokers to be able to serve their clients. But when the P&C insurance industry started migrating their workplace out of the

News BrokersInsuranceTechnology

Q&A: Business Continuity in the Digital Age

May 19, 2020 by David Gambrill

Do you have questions about how the novel coronavirus pandemic is affecting your business continuity planning? Canadian Underwriter has answers. We spoke recently with Steve Whitelaw, vice president of broker and industry partnerships at Applied, shortly after airing the first

News InsuranceTechnology

Are brokers affected by an urban-rural connectivity gap?

April 24, 2020 by Greg Meckbach

Rural clients should be able to access the Internet at high enough speeds for brokers to offer them digital services, says one Alberta broker. “I would say there is no issue,” said Rob Barros, chief technology officer and chief communications

News AnnouncementsAppointmentsInsurance

Gore Mutual shakes up executive team as part of new digital strategy

October 23, 2019 by Jason Contant

Gore Mutual is making a number of key changes to its executive team as part of a new strategy to grow into a digital-led national insurer, the carrier announced Wednesday. It intends to grow beyond its core markets of Ontario

News InsuranceProductsTechnology

One way to minimize double entry of data

June 19, 2019 by Jason Contant

One question often on the minds of brokers is how do they better digitize their processes and minimize the amount of data they have to enter into various systems. “Our position is that data should be created in a digital

News BrokersInsuranceLegislation / RegulationTechnology

ICBC plants seed for online auto renewals

May 8, 2019 by Adam Malik

A day many British Columbia policyholders have been calling for finally appears to be on the horizon. But it may force some brokers to change how they do business. While hosting an AMA (ask me anything) session on popular social