If a commercial client has any inklings of a toxic workplace, an independent investigation is one way of managing reputational and liability risk, an expert says. The resignations last week of Governor General Julie Payette and her secretary may have…
A constructive dismissal award against a Halifax-based fish oil maker of nearly $1.1-million has been restored by the Supreme Court of Canada. When it comes to employment practices liability, a key lesson from Matthews v. Ocean Nutrition Canada Ltd., released…
The coronavirus pandemic could end up having a positive effect on the property and casualty insurance industry when it comes to finding new talent. COVID-19, the disease caused by the virus, has had a strong impact on the insurance industry…
OTTAWA – The economy appears to have avoided a worst-case scenario due to the COVID-19 pandemic, the Bank of Canada said Wednesday as it kept its key interest rate steady at its lower bound. The bank left its target for…
TORONTO – As provinces begin the slow process of reopening their economies and people start returning to the workplace, questions abound about the rights and responsibilities of employees and employers in the aftermath of COVID-19. The Canadian Press asked two…
How carriers and brokerages are leveraging tech to overcome their Number 1 threat
A Manitoba broker has been fined $1,000 and ordered to take an ethics course after failing to fully disclose on her broker licence renewal application why her brokerage had terminated her for cause. Rahat Sharma, a broker who used to…
Finding it harder to recruit young people? Try explaining what insurance brokerage employees actually do, panelists advised brokers at a recent conference. “People who don’t work in the insurance industry have a distorted view of what it’s like to be…
Artificial intelligence is going to have a big impact on adjusters, actuaries and insurance agents, but it won’t necessarily kill their jobs, an AI expert suggests. But lower-skilled jobs may be in jeopardy. “Jobs at call centres are going to…
Wages and job openings in the insurance and financial sectors have dropped, Statistics Canada reported recently. The vacancy rate in insurance and finance stood at 2.8% during the first quarter of 2019, down from 3.1% in 2018 Q1, StatsCan said…
Despite a recent ruling that harassment is not a free-standing tort in Ontario, corporate clients and their brokers still need to view harassment accusations as a serious liability risk. In Merrifield v. The Attorney General, released in 2017, Justice Mary Vallee…
The number of people employed by property and casualty insurers in Canada has dropped slightly over the past 10 years but increased from 2016 to 2017, a study released Tuesday says. The total number of people working for P&C carriers…