Keyword
mental health
Brokerage leader wants burnout taken more seriously
June 24, 2021 by Adam MalikA brokerage leader is concerned that “burnout” is a term thrown around too casually, and it’s not taken as seriously as it should be in the property and casualty insurance industry. “As someone who has suffered burnout, I can tell…
How are your employees feeling? No, really.
June 11, 2021 by Adam MalikBrokers are naturally social people. So how do they respond when they’re cut off from their typical social gatherings and unable to interact with people the way they’re used to? If they’re like people in other professions, it’s a heavy…
Focus has been on staff health, but what about the leaders?
April 22, 2021 by Adam MalikLeaders at property and casualty insurance organizations need to make sure they are taking care of themselves during the ongoing pandemic crisis, because if they’re not, they won’t be of much help to their staff, panellists said during a recent…
Your staff’s mental health: What to watch for
February 18, 2021 by Adam MalikInvesting in the mental health of your staff has always been important, but the COVID-19 pandemic has driven home just how important it is, says one Canadian P&C insurer executive. “I think we’ve really learned through 2020 and now into…
Why self-care is not the right cure for workplace burnout during the pandemic
February 17, 2021 by David GambrillSelf-care strategies such as meditation, yoga, eating properly, and exercising are not the right tools for preventing workplace burnout during the pandemic, says Jennifer Moss, a journalist, researcher, and author of Unlocking Happiness at Work and the Burnout Epidemic. “Self-care…
Assessing mental health in the P&C industry
January 27, 2021 by Adam MalikThe mental stress on property and casualty insurance professionals can be heavy in a normal year. But when the challenges of a global pandemic are added to the mix of handling the bad news phone calls day after day, it…
Are you burned out and mentally strained? The club is growing
October 8, 2020 by Adam MalikEmployees across Canada are feeling more burned out now than they were a year ago, according to one survey, while other reports highlight mental health challenges as the COVID-19 pandemic drags on. Professionals report that they are drowning in work…
Mental health check
October 6, 2020 David Gambrill, Editor in ChiefTake care of yourself, so you can take care of your clients
What brokerage leaders should be doing every day
April 13, 2020 by Adam MalikYour employees may be struggling in a work-from-home environment, so it’s essential to check in with them to make sure they’re adjusting well, say brokerage leaders. Ensuring regular communication can go a long way to keeping their mental health strong.…
Do insurance pros have a duty to restore a client’s well-being after a loss?
February 20, 2020 by Adam MalikBrokers are taught the principles of indemnity early in their training: Return the client to the same financial position they were in prior to the loss. But what about their clients’ mental well-being? Can the industry restore that to what…
How are you managing your mental health?
February 11, 2020 by Adam MalikInsurance professionals can run the gamut of emotions over the course of a claim, which is what makes managing mental health a challenge, according to industry experts. Whether it’s the broker fielding the call from a panicked client to the…
Why this insurer gives workers 10 extra personal days off a year
September 23, 2019 by Greg MeckbachRemoving the stigma of mental illness is something all industry leaders need to work on, and one of Canada’s biggest insurers is promoting mental well-being by giving workers more time off than they would normally be entitled to. RSA Canada…