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mental health

News Insurance

Your staff’s mental health: What to watch for

February 18, 2021 by Adam Malik

Investing in the mental health of your staff has always been important, but the COVID-19 pandemic has driven home just how important it is, says one Canadian P&C insurer executive. “I think we’ve really learned through 2020 and now into

News Insurance

Why self-care is not the right cure for workplace burnout during the pandemic

February 17, 2021 by David Gambrill

Self-care strategies such as meditation, yoga, eating properly, and exercising are not the right tools for preventing workplace burnout during the pandemic, says Jennifer Moss, a journalist, researcher, and author of Unlocking Happiness at Work and the Burnout Epidemic. “Self-care

News Insurance

Assessing mental health in the P&C industry

January 27, 2021 by Adam Malik

The mental stress on property and casualty insurance professionals can be heavy in a normal year. But when the challenges of a global pandemic are added to the mix of handling the bad news phone calls day after day, it

News Insurance

Are you burned out and mentally strained? The club is growing

October 8, 2020 by Adam Malik

Employees across Canada are feeling more burned out now than they were a year ago, according to one survey, while other reports highlight mental health challenges as the COVID-19 pandemic drags on. Professionals report that they are drowning in work

Feature Professional Development

Mental health check

October 6, 2020 David Gambrill, Editor in Chief

Take care of yourself, so you can take care of your clients

News BrokersInsurance

What brokerage leaders should be doing every day

April 13, 2020 by Adam Malik

Your employees may be struggling in a work-from-home environment, so it’s essential to check in with them to make sure they’re adjusting well, say brokerage leaders. Ensuring regular communication can go a long way to keeping their mental health strong.

News AdjustersBrokersClaimsInsurance

Do insurance pros have a duty to restore a client’s well-being after a loss?

February 20, 2020 by Adam Malik

Brokers are taught the principles of indemnity early in their training: Return the client to the same financial position they were in prior to the loss. But what about their clients’ mental well-being? Can the industry restore that to what

News AdjustersBrokersClaimsInsurance

How are you managing your mental health?

February 11, 2020 by Adam Malik

Insurance professionals can run the gamut of emotions over the course of a claim, which is what makes managing mental health a challenge, according to industry experts. Whether it’s the broker fielding the call from a panicked client to the

News EmploymentInsurance

Why this insurer gives workers 10 extra personal days off a year

September 23, 2019 by Greg Meckbach

Removing the stigma of mental illness is something all industry leaders need to work on, and one of Canada’s biggest insurers is promoting mental well-being by giving workers more time off than they would normally be entitled to. RSA Canada

News CatastrophesClaimsConstructionInsuranceMarkets / CoveragesReinsurance

‘Resilient, but tired:’ Mental effects of wildfire lingering in Fort McMurray

December 18, 2017 The Canadian Press

FORT MCMURRAY, Alta. – Firefighter Mark Stephenson says he can’t drive through Fort McMurray without being brought back to May 2016. That’s when, in the thick of battling a ferocious wildfire that destroyed 10 per cent of the northern Alberta

News InsuranceMarkets / CoveragesTechnology

Top 3 issues for adjusters

November 27, 2017 David Gambrill, Editor-in-Chief

Monica Kuzyk, president of the Canadian Independent Adjusters’ Association (CIAA), talked to Canadian Underwriter Monday about the most significant issues facing Canadian insurance adjusters going into 2018. Here is her list of Top 3 issues facing adjusters today: Number 1: