Bad publicity is still publicity, provided you take it seriously and handle it correctly. “Reviews let us see how we’re doing and allow other potential customers to see how we’re doing in creating the best possible experience for our customers,”…
While usage-based insurance (UBI) has been around for nearly nine years in Canada, a new survey shows only 57% of Canadians have heard of UBI and 81% of those surveyed have not tried it – presenting an opportunity for brokers…
An Ontario auto claimant is facing a reduction in federal employment insurance (EI) benefits because she was getting income replacement benefits with her auto insurer. In 2019, Antonina Sennikova was involved in a motor vehicle accident that prevented her from…
Communication between brokers and insurers could have been better during the pandemic, a Hub International executive said during Insurance Bureau of Canada’s 2021 Commercial Insurance Symposium. “We did have some good communication, but I think there was a little bit…
OTTAWA – Consumers and businesses expect increases in the cost of living to stay hot over the next year, the Bank of Canada says as part of surveys results that also show people more willing to search for new jobs,…
Some Nova Scotia motorists who are caught using their wireless handheld device while driving could face steeper hikes to their auto insurance premiums. In a decision released Oct. 4 , the Nova Scotia Utility and Review Board approved the Facility…
Auto insurance rates plunged in Alberta and Ontario this spring, while rates stayed flat in Atlantic Canada, according to Q2 2021 results from LowestRates.ca’s latest Auto Insurance Price Index Report. In Alberta, rates decreased 11% quarter-over-quarter after a steep incline…
As some Canadians are priced out of larger cities and look to move to smaller communities, insurance experts say homebuyers should be aware that life in a small town can often mean higher home insurance premiums. According to financial products…
A Supreme Court of Canada decision released Thursday means if your client is riding a certain type of scooter in British Columbia, they must be licensed and insured. In 2018, Ali Moussa Ghadban was stopped by a police officer in…
TORONTO – Ontario’s electricity system operator says phasing out natural gas generation by 2030 would result in rotating blackouts and higher electricity bills. The Independent Electricity System Operator examined the idea after 31 municipal councils in the province called for…
A New Brunswick judge ruled last week in favour of a guaranteed asset protection (GAP) insurance provider that denied a claim from a motorist who borrowed money to buy a vehicle which was later destroyed by fire. In 2017, Jason…
Municipalities respond to series of tornadoes with new rules governing building construction.