Canadian Underwriter

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Consumers


News InsuranceLegislation / RegulationTechnology

Ridesharing insurance takes centre stage as Uber, Lyft approved in B.C.’s Lower Mainland

January 24, 2020 by Jason Contant

VICTORIA – Vancouver is poised to join most major cities in Canada in offering ride-hailing services with the long-awaited approval Thursday of licences for companies Uber and Lyft to operate in British Columbia’s Lower Mainland and Whistler. The independent Passenger

News Insurance

Data collection itself won’t turn you into Spotify – how using the data might

January 23, 2020 by David Gambrill

There will come a time when data-enabled learning, as featured in artificial intelligence, will become a “table stakes” component of P&C insurance products — but collecting mass amounts of consumer data won’t always give your company a competitive advantage. Who

News BrokersClaimsClaims CanadaClimate ChangeProfessional DevelopmentRestoration

What’s new in 2020 with Intact Centre home flood risk assessment training

January 23, 2020 by Greg Meckbach

Want to share basement flood horror stories with other brokers or home inspectors, and hear how industry peers tackled their problems? The Home Flood Risk Assessment Training Course, launched in 2018, now has discussion sessions, said Daniel Filippi, program manager

News ClaimsClaims CanadaLegalRestoration

Couple sued over basement flooding after selling fixer-upper

January 20, 2020 by Greg Meckbach

A Kelowna couple have been sued for $168,000 after a house they sold suffered basement flooding. In Brunning v. Cummings, released Jan. 13, Supreme Court of British Columbia Justice Gordon Weatherill awarded the damages to Cheri and Joel Brunning. The

News InsuranceRisk

Are you following these password blunders?

January 16, 2020 by Adam Malik

From leaving passwords written on sticky notes laying around to using simple passwords to not using proper technology to secure client data, employees and companies still have much to learn about data security, according to a recent report. And with

News CatastrophesInsuranceMarkets / Coverages

Should the industry have a specific line of business for ‘catastrophe’?

January 16, 2020 by Jason Contant

Is it time the insurance industry starts zeroing in on a single definition of catastrophe? Traditionally, the industry would offer a named perils policy outlining specific catastrophe coverages or an all-risks policy, which covered risks unless they were specifically excluded.

News ClaimsInsuranceLegislation / Regulation

Your client’s vehicle is damaged by a massive pothole. Is it covered and is the city liable?

January 15, 2020 by Jason Contant

You’re on your way to work minding your own business when all of a sudden you drive over a massive pothole and damage your car. Does your auto insurance cover it and can the city be held liable? In short,

News InsuranceLegal

LifeLabs facing proposed class action lawsuit over data breach

January 3, 2020 The Canadian Press

TORONTO – A proposed class action lawsuit has been filed against medical services company LifeLabs over a data breach that allowed hackers to access the personal information of up to 15 million customers. In an unproven statement of claim filed

Feature InsuranceMarkets / Coverages

Executive Outlook 2020 | Valérie Lavoie, Desjardins

December 30, 2019 by David Gambrill

Valérie Lavoie, President, Chief Operating Officer, Desjardins General Insurance Group Rising home and auto insurance premiums will be the big issue for the industry again in 2020, driven by the growing frequency and severity of extreme weather events and the

Feature InsuranceLegislation / RegulationMarkets / Coverages

Executive Outlook 2020 | Carol Jardine, Wawanesa

December 30, 2019 by David Gambrill

Carol Jardine, President, Canadian P&C Operations, The Wawanesa Mutual Insurance Company One of the most important issues facing the industry is the Canadian consumer’s pocketbook. Canadian families have never been more in debt and GDP and wage growth aren’t helping.

Feature BrokersInsurance

Executive Outlook 2020 | Rowan Saunders, Economical

December 27, 2019 by David Gambrill

Rowan Saunders, President, CEO, Economical Insurance Insurers across Canada are exploring new ways to embrace digital and improve customer experience in the middle of a hard market. This necessary transformation is the most important issue we face. Within the context

News Insurance

Alberta strikes panel to review auto insurance, won’t bring back rate cap

December 27, 2019 Dean Bennett – THE CANADIAN PRESS

Alberta is reviewing auto insurance in the province to ensure that the industry can remain viable and drivers can get affordable coverage. Finance Minister Travis Toews says Albertans are paying some of the highest rates in Canada but are having