At CAA Insurance, we’re committed to making things better. That means championing fairness in everything we do, and delivering unexpected value. There are countless examples of how we deliver this unexpected value for customers and for CAA Insurance brokers. One…
TORONTO – A driver sitting behind the wheel of a new vehicle could be scrolling through their Spotify app looking for the right album when they get an incoming call or text, only to have a warning bell go off…
If you’re looking to place non-standard auto coverage for your client, rest assured that one insurer remains committed to that marketplace. “Through Echelon, we are absolutely committed to being in that, I’ll use the word specialty market. I don’t like…
Editor’s notes: This story has been updated to include additional information from Allstate. Insurance Bureau of Canada announced in 2020 that its members are offering reductions in auto insurance premiums for consumers whose driving habits have changed significantly. You can…
Having a social media strategy is a proven approach that supports numerous business objectives such as growth, engagement, brand loyalty, SEO, and more. And with 25.35 million users in Canada, it makes sense that people’s buying decisions can be strongly…
A fundamental need for today’s insurance consumer is flexibility. As witnessed over the past year, consumers want choice when it comes to their auto insurance, and the ability to take control of their costs. Usage based insurance (UBI), otherwise known…
This past year has tested everyone’s resilience, positivity, patience and productivity. Most have had to work differently – at home, balancing the kids, home cooking and virtual meetings. It is understandable that some people’s overall wellness may have suffered. Gyms…
An elderly homeowner’s health takes a turn for the worse, necessitating a move into a care home. The client still owns her original home, which suffers water damage. The insurer denies the claim on the grounds that the property is…
Pay-as-you go insurance demonstrates that auto insurance clients can’t be grouped into a one-size-fits-all solution, says an insurance company exec. CAA president Matthew Turack believes his company’s MyPace product, in which insurance coverage is based on distance driven, shows that…
Customers want more choice and control over how they spend their insurance dollars, which explains the skyrocketing popularity of pay-as-you-go insurance, says the president of CAA. The insurer has seen a three-fold increase in customers to its pay-as-you-go insurance product…
CAA Insurance has seen driving halved since the start of the COVID-19 pandemic, according to its president. Through its pay-as-you-go program, MyPace, and what customers have told the insurer about the number of kilometres they are now travelling, CAA president…
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