How Canada’s P&C professionals feel about working from home
January 19, 2021 by David GambrillMost Canadian P&C insurance industry professionals would like to see more hybrid, flexible working arrangements once the health threat of the global COVID-19 pandemic has subsided. “I’m not really keen to go back to five days a week [in the…
RCCAQ reacts to Quebec curfew
January 18, 2021 by Greg MeckbachQuebec’s insurance brokers should not experience any major disruptions as a result of the province-wide evening curfew imposed a week ago, the chair of the Regroupement des cabinets de courtage d’assurance du Quebec (RCCAQ) predicts. The curfew took effect on…
Where this direct sees advantages over the broker channel
January 18, 2021 by Adam MalikBetter engagement with customers and the ability to respond quickly to change are just two reasons why the leader of one of Canada’s biggest direct insurance companies sees an advantage for companies like his over competitors that sell through the…
How an award-winning risk manager helped absorb a rate spike
January 15, 2021 by Adam MalikBetty Clarke recently received the highest honour for risk managers in Canada. One example of why she is deserving of such recognition lies in how she helped her employer prepare to absorb a drastic insurance rate increase. Clarke is the…
How stay-at-home order impacts Ontario brokers
January 15, 2021 by Greg MeckbachSome Ontario brokers still need to work in their bricks-and-mortar offices amid the strict lockdown imposed Thursday by the provincial government. Although many brokerages are digital and have staff working from home, others are at the “opposite end of the…
Executive Outlook 2021: Paul Martin, KRGInsure/RRJ Insurance Group
January 14, 2021 by David GambrillPaul Martin, President, Chief Operating Officer, KRGInsure/RRJ Insurance Group Limited Employee engagement will be one the biggest challenges we face in 2021. Managing a remote workforce for a long period of time is a skill set many of us do…
As workplace infections rise, employers grapple with ‘ambiguous’ mask rules
January 14, 2021 Brett Bundale - THE CANADIAN PRESSHALIFAX – On the factory floor, masks were optional. Until last month, workers at TEC Business Solutions’s corrugated packaging plant in Mississauga, Ont. underwent a COVID-19 screening, had a temperature check and sanitized their hands – but once inside and…
How ‘take-home COVID’ can impact employers’ liability
January 13, 2021 by Greg MeckbachCOVID-19 can cause a commercial general liability claim if a commercial client is sued by the family member of a worker who has caught the disease at work and then infected family members, insurance law experts suggest. “Take-home COVID” is…
How Hub’s leader recommends tackling broker burnout
January 13, 2021 by Adam MalikBrokers of all stripes have been especially taxed since the start of the COVID-19 pandemic, so it’s especially important to make the time to find opportunities to take a break, advised a national brokerage leader. Tina Osen, president of Hub…
How COVID-19 vaccine side effects impact liability risk
January 12, 2021 by Greg MeckbachSome people could suffer side effects from a COVID-19 immunization, but the vaccine manufacturers have a number of protections that minimize their liability risk, Canadian lawyers suggest. Prime Minister Justin Trudeau was quoted last week by The Canadian Press as…
COVID is forcing this tech conversation among carriers’ senior management
January 11, 2021 by Greg MeckbachDisruptions from the COVID-19 pandemic are putting digital transformation and new product launches high on the agenda of insurance carrier executives, the CEO of a property and casualty insurance software vendor suggests. “When we look at the impact on carriers…
Where auto insurance rate could go this year
January 11, 2021 by Adam MalikAuto insurance rates on the whole have softened thanks to the COVID-19 pandemic. But as vaccines offer a glimmer of hope of a return to something resembling pre-crisis normal, it’s up in the air as to what will happen to…