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How flexible are the industry’s working arrangements?

October 25, 2018 by Jason Contant

Canadian employees in the insurance industry are about 13% more likely to work remotely than office workers in the United States. One in five U.S. office workers work remotely now, the New York Post reported last week. By contrast, more

News Legislation / Regulation

This province is bringing in new rules on car repairs and purchases

October 25, 2018 The Canadian Press

CALGARY – Starting next week, there will be new rules in Alberta for selling autos or getting them fixed. Service Alberta Minister Brian Malkinson says the changes go into effect on Wednesday and will increase transparency and better protect consumers.

News InsuranceRisk

How rotating postal strikes are affecting these major insurers

October 23, 2018 by Jason Contant

After much hand-wringing about the impact of a postal strike on the insurance industry, rotating strikes by Canada Post workers have seemed to have had little impact on major insurers. Aviva Canada told Canadian Underwriter Tuesday the immediate impact of

News BrokersInsuranceMarkets / Coverages

Why this brokerage doesn’t focus on performance-based compensation

October 22, 2018 by Jason Contant

Creating competition in the workplace is not a good environment for growing teamwork and is one of the reasons an independent insurance brokerage in Nova Scotia doesn’t focus on performance-based compensation. “Our notion on compensation is that we are trying

News InsuranceLegal

When keeping customer’s car keys is not “custody” of a car

October 21, 2018 by Greg Meckbach

Northbridge has to pay out on a hotel’s liability insurance policy resulting from theft of a guest’s car, the Supreme Court of Canada ruled in a decision released Friday. Lombard, now known as Northbridge, provided both property and liability insurance

News InsuranceLegalLegislation / Regulation

Driver ticketed for smoking pot in car one hour after legalization

October 18, 2018 The Canadian Press

Winnipeg police issued a ticket on the first day of cannabis legalization. Police posted a picture of a ticket for consuming cannabis in a motor vehicle on Twitter. The ticket carries a $672 fine. Police say the ticket was issued

News Brokers

How brokers should prepare for Canada Post strike

October 17, 2018 by Greg Meckbach

Brokers need to prepare scripts in case their staff get a flood of phone calls from clients asking how they plan to work without mail service, the Centre for Study of Insurance Operations advises. “Mail service may be interrupted indefinitely,”

News RiskTechnology

Why feds don’t call bitcoin a currency

October 15, 2018 by Greg Meckbach

One of the biggest risks posed by blockchain-based currencies is financing of terrorism and it is reasonable to ask whether there should be tighter regulation of this technology, federal finance minister Bill Morneau told a Senate committee. Bitcoin is one

News Legislation / Regulation

How a Canada Post interruption could play out

October 15, 2018 by Greg Meckbach

The federal government will probably consider legislating Canada Post employees back to work if they go on strike or are locked out, a labour lawyer told Canadian Underwriter Monday. “I think it’s likely that the Liberals will consider” back-to-work legislation,

News BrokersTechnology

How to carve out more time to advise your small business clients

October 14, 2018 by Greg Meckbach

Small business clients want to spend less time filling out insurance application forms and more time getting advice from their brokers, an insurance technology expert says. “Unlike personal insurance, where there is more propensity to go direct, small business owners

News BrokersInsuranceProductsTechnology

A new, faster way to show your clients their options

October 14, 2018 by Jason Contant

Brokers in Canada have a technology platform available that allows them to customize different insurance coverages, or offer next-day service, through a self-serve app. The app provides a base quote for a customer. The broker can then use sliders to

News Insurance

How Canada Post disruption could help the insurance industry

October 11, 2018 by Greg Meckbach

The threat of a work stoppage at Canada Post may lead to a positive outcome in a back-handed way, by potentially raising awareness among regulators and consumers about the value of electronic documents, an Insurance Bureau of Canada official suggests.