Topic
Technology
Aviva’s approach to the small business portal experience
October 25, 2019 by Jason ContantBrokers have long expressed concerns about digital portals, from been kicked out as they near the end of a submission to the amount of time it takes to log into each insurer’s portal. In Canadian Underwriter’s recently-released 2019 National Broker…
How this insurer is using an online game format to reduce teen driver collisions
October 24, 2019 by Jason ContantManitoba Public Insurance (MPI) is using an online game format in an attempt to help reduce collisions among teen drivers. The MPI-developed Driver Z online platform and curriculum is organized on a map that spans six zones. By completing elessons,…
How Intact is changing usage-based auto insurance in one province
October 21, 2019 by Greg MeckbachIntact Insurance is making some key changes to its usage-based insurance (UBI) product for motorists in Nova Scotia. Essentially, the company is requiring continual monitoring of an insured’s driving behaviour rather than having the same discount apply until the end…
How online policy administration could put brokers at risk
October 18, 2019 by Greg MeckbachWhen clients want to make policy changes online, brokers have a vested interest in being in the loop, suggests a consultant who advises insurance companies. More customers these days are expecting their insurance providers to give them the same kind…
How this city made basement flooding risk predictions more precise
October 17, 2019 by Greg MeckbachBrokers wanting to find out how likely their client’s basement will be flooded might want to ask whether the insurance companies are using data from the municipality in their flood maps. “A lot of residents have indicated concerns with purchasing…
Applied Systems acquires Policy Works
October 15, 2019 by Jason ContantApplied Systems announced Tuesday it has acquired Policy Works, a major platform for commercial lines business in Canada. The acquisition will extend Applied’s position within the commercial lines market segment, driving greater connectivity and automation for commercial lines brokerages and…
The enemy within
October 12, 2019 Dr. Dexter Morse, Director, Insurance & Risk Management, International Air Transport Association (IATA)Rogue employees may be plotting ways to cause damage to your clients’ business. How to advise your clients on managing the risk
Washing away Z-codes
October 10, 2019 Monica Hanna, Business Solutions Delivery Lead, CSIOCarriers have made significant strides in ridding their systems of nefarious Z-codes. Here’s an update on their mop-up operations….
Don’t count on Canada-wide, high-resolution flood modelling anytime soon
October 10, 2019 by Greg MeckbachFlood maps with a resolution of two metres would be ideal, but don’t expect anything like this Canada-wide anytime soon. The current standard for the spacing of a topographic grid for regional mapping and modelling is 30 metres, as the…
5 lessons for M&A newbies, courtesy of serial acquirers
October 10, 2019 by Jason ContantWhat are some of the best practices in mergers and acquisitions (M&A)? David Hunt, senior director of mergers and acquisitions at Willis Towers Watson, said in a recent blog that newcomers can learn from the best serial acquirers. While not…
Brokers react to public auto insurer’s online ambitions
October 9, 2019 by Greg MeckbachMotorists in Manitoba should be able to get online insurance services – such as change of address – but brokers should have some involvement in these processes, an official with the province’s brokers’ association told Canadian Underwriter Wednesday. “We are…
Where Aviva Canada stands on broker connectivity
October 8, 2019 by Jason ContantHow long will it be before brokers’ and insurers’ systems are able to connect efficiently? “This is still a two- to three-year journey for the industry to have really-slick, direct connectivity,” predicts Jason Storah, CEO of Aviva Canada. Storah spoke…