Topic
Technology
Not all Ontario schools follow this cyber security rule
December 14, 2018 by Greg MeckbachSome former school board employees can still look at children’s records – including address and date of birth – over the Internet because their access to this system has not been revoked, the Auditor General of Ontario suggested in a…
How ‘exponential era technologies’ bedevil insurers
December 13, 2018 by Greg MeckbachHow you deal with the always-connected consumer will determine whether an insurtech will eat your lunch, speakers suggested at KPMG Canada’s annual insurance conference. “Digital is oxygen these days. If you are not digitizing your products and your service, you…
Why your brokerage needs a lead management system
December 12, 2018 by Jason ContantBrokerages going through a major transformation such as a merger should consider a lead management system, recommends the CEO of a brokerage that underwent a merger in 2015. “Really focus on a lead management system because otherwise you’ll have no…
Is 2019 the year of hyper-personalized, omnichannel insurance in Canada?
December 12, 2018 by Jason ContantMeeting consumers where they already are by moving towards an omnichannel strategy is one of the trends that will reshape the Canadian insurance industry in 2019, a market intelligence agency predicts. The application programming interface (API) mindset and integrated omnichannel…
This commercial insurers’ concern caught the auditor general’s attention
December 12, 2018 by Greg MeckbachConcerns from insurers about boiler explosions has prompted an Ontario safety watchdog to recommend more regulatory oversight of pressure vessels and boilers used in wineries and other agricultural operations, the auditor general noted in a recent report. “Ontario is the only…
Privacy breach hotel faces class action in Canada
December 11, 2018 Tara Deschamps - THE CANADIAN PRESSTORONTO – Canadians who stayed at Marriott International Inc. and Starwood Canada ULC hotels are taking legal action against the companies following a security breach. At least three proposed class actions have been launched in Toronto and Montreal against the…
The hard part about making artificial intelligence work
December 11, 2018 by Greg MeckbachUsing artificial intelligence, brokers can gain valuable insights from data, but making decisions based on those insights might be easier said than done. “There is an issue that all companies struggle with. It’s one thing to gain insights out of…
Cyber risk concerns behind this consumer protection law
December 11, 2018 by Greg MeckbachIdentity theft risk increases when banks release customer information to government agencies doing research, an Ontario politician suggests. “The more information flows around, the more likely there is to be a hacking. It’s just like the more you are driving…
What workers need to learn about cyber security
December 10, 2018 Joyce M. Rosenberg - THE ASSOCIATED PRESSNEW YORK – It may seem obvious: Companies’ computers, mobile devices and accounts need secure passwords. But many small business owners don’t take the time to educate staffers about these very basic forms of cybersecurity. And staffers may not know…
What could stop insurers from being ‘uberized’
December 7, 2018 by Greg MeckbachAmazon and Google may disrupt the insurance industry some day, but don’t expect either of these firms to start underwriting, suggests the head of one of Canada’s largest property and casualty insurers. “The Googles and Amazons of this world might…
The real risk to SMEs from data breaches
December 4, 2018 by Jason ContantChanges to Canadian privacy laws expose small and medium-sized enterprises (SMEs) in Canada to potentially higher compliance costs and civil liability in the event of a data breach, according to a new report from commercial insurer Aon. On Nov. 1,…
Why smaller is better for MGAs looking to innovate
December 3, 2018 by Jason ContantSometimes even simple technological changes can help managing general agencies (MGAs) become more innovative, a software provider said last week at Insurance-Canada.ca’s MGA Technology Symposium in Toronto. “What everybody should be thinking about critically is where is my company today…