Many brokerage offices are open for business outside of normal working hours but some question whether this is really necessary, given recent advances in web services. “It shouldn’t really matter if your technology is structured properly” whether your brokerage is…
Hub International Ltd. is planning to use the recent acquisition of a Windsor, Ont. firm to expand its online services with existing brokerages. “The reason why we bought Cypher Systems Group is we really felt that we wanted to have…
The Insurance Brokers Association of Ontario (IBAO) is anticipating “significant” time and cost savings as the exams for the Canadian Accredited Insurance Brokers (CAIB) program move to a “fully digital experience” in the province by December. “We’ll no longer be…
Major infractions committed by Quebec insurance brokers include acting dishonestly, negligently, or not acting with competence and professional integrity, says the disciplinary committee of the Chambre de l’assurance de dommages (ChAD), the province’s self-regulatory body for brokers, agents and claims adjusters.…
One large, multi-location Canadian brokerage saw a 33% increase in leads generated through their website, simply by introducing a chatbot to provide instant home and auto insurance quoting, the CEO and founder of a Kitchener, Ont.-based insurtech said Friday. ProNavigator…
Reducing the workload for human beings is one reason some insurance carriers are participating in part of the Insurance Brokers Association of Canada’s Data Exchange project. “We are constantly looking for ways to eliminate manual processes, to eliminate administrative functions,…
When the Insurance Corporation of British Columbia (ICBC) begins rolling out recently announced changes to its auto insurance rating model, brokers will be on the front lines explaining the changes to clients. And brokers say they need to know more…
There is a very large untapped market for selling cyber insurance to small businesses. How can brokers best approach small business owners to offer them cyber coverage? A recent 2018 study of Canadian “smaller businesses” by Scalar Security* found that…
A seven-year lawsuit against a B.C. insurance brokerage that settled for $33,000 ultimately led to a legal dispute between the claimant and his lawyer over a $5,124 legal bill. The claimant, Larry Jones, sued his insurance brokerage, RHC Insurance Agency…
Now that Wawanesa Mutual Insurance Company will soon be selling exclusively through brokers in Quebec, what does it think about online sales without the intervention of a broker? “I’m not a big fan of quote and buy online, because I…
Wawanesa Mutual Insurance Company’s recent decision to sell exclusively through independent brokers in Quebec was prompted in part by Bill 141, which requires brokerages to have at least three distribution agreements in place for personal lines with insurers that are…
National commercial brokerage Navacord Inc. welcomes Toronto-based brokerage Paisley-Manor Insurance Brokers Inc., the third broker partner to join Navacord in 2018. Navacord trades under 10 different broker partner brands throughout Ontario, Alberta and British Columbia. Independent commercial insurance brokerage Paisley-Manor…