Canadian Underwriter

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Selling a career in insurance? Try this approach….

September 21, 2020 by Adam Malik

When a student or recent graduate asks what they’ll be doing if they were to work in the property and casualty insurance industry, it’s important to give them a detailed sense of what any given career in the industry might

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The importance of tailoring electronic claims payments during COVID-19

September 16, 2020 by Jason Contant

Insurers should be tailoring their claims payment options to the type of claim a policyholder has, a U.S. payment provider said during a recent webinar. “If it’s a disaster, [a policyholder] may need money immediately to go get a hotel

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What’s driving D&O rate increases for privately-held firms

September 11, 2020 by Greg Meckbach

Lawsuits from employees alleging harassment or discrimination is one reason for significant price increases in directors’ and officers’ liability rates. In Canada, commercial brokerage Gallagher is seeing an uptick in age and gender discrimination claims and workplace harassment claims under

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The key demographic noticing the industry’s technological pivot

September 9, 2020 by Adam Malik

The property and casualty insurance industry’s response following the global declaration of the COVID-19 pandemic and how it adjusted quickly in numerous aspects, especially technology, has made the industry more attractive to new graduates, according to a recent report. While

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Communicating during COVID: What industry employees want to hear from their leaders

September 3, 2020 by David Gambrill

Okay, so it appears the pandemic crisis will be with us for a long time, with P&C organization employees already feeling uneasy, worn down, and uncertain about many things — their health, job security, sending kids back to school safely,

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How a cyberattack on a Canadian insurance courier affected brokers and carriers

August 26, 2020 by Jason Contant

Some Canadian brokerages and insurers recently experienced delays in mail pick-up and delivery after a prominent courier service for the Canadian insurance industry suffered a cyberattack. ICS Courier confirmed in a message on its website Monday that it was the

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What back to the office looks like for Canadian brokerages

August 20, 2020 by Jason Contant

As businesses across the country continue their staged approach to reopening in the wake of the novel coronavirus pandemic, many brokerages are looking at what this “new normal” means for their company and staff. Some brokerages plan to reopen in

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Are your clients using the pandemic to terminate staff? A primer on their liability exposure

August 18, 2020 by Adam Malik

Just because staff members are not choosing to return the office, that doesn’t mean employers can terminate them, an employment lawyer warned. If P&C organizations or their commercial business clients are culling employees for the wrong reasons, they could be

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Skills to promote change

August 9, 2020 by Greg Meckbach, Associate Editor

Andy Taylor, Gore Mutual Insurance Company’s newly-minted president and CEO, reveals the soft skills required for a successful business transformation — and how to find them. – As told to Greg Meckbach   To recruit talent capable of shepherding a

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How job-protected leaves could affect your brokerage’s re-opening plans

August 7, 2020 by Adam Malik

Brokerage principals shouldn’t be rigid when it comes to dealing with employees who are skeptical about returning to the office and decide to extend or take a leave, an employment lawyer advised. A key observation management needs to make about

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Why remote workers should stay where they are

July 6, 2020 by Adam Malik

Staff members who are working from home should stay there for the foreseeable future, one risk leader recommends. Scott Fouts, vice president of risk services at Hub, stated his recommendation during a webinar hosted by Hub, Workplace Safety: Employer Obligations

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You’re probably working too much while at home

June 25, 2020 by Adam Malik

Employees are working longer and harder in a COVID-19 world than they did before, and it’s raising concerns about burnout — especially when many aren’t making vacation plans, according to a number of recent studies. A recent survey showed that