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What P&C may find when it goes beyond its four walls

April 30, 2021 by Adam Malik

Ignoring the successes, failures and lessons learned by other industries and not applying them within the world of property and casualty insurance is a big mistake some in the industry may be making, according to a panel of experts during

News HRInsurersManagementMergers and AqcuisitionsNova ScotiaOntario

Change of plans for executive lineup at Heartland following Kings merger

April 27, 2021 by Greg Meckbach

Kings Mutual CEO Cara Cameron is not staying on after the Nova Scotia-based insurer merges with Heartland Farm Mutual Inc. If approved by regulators, the Kings-Heartland deal, initially announced on Jan. 18, will take effect June 30. The merger was

News BrokersHRInsurersManagement

Focus has been on staff health, but what about the leaders?

April 22, 2021 by Adam Malik

Leaders at property and casualty insurance organizations need to make sure they are taking care of themselves during the ongoing pandemic crisis, because if they’re not, they won’t be of much help to their staff, panellists said during a recent

News BrokersClaims ProfessionalsHRInsurersOperationsRisk Managers

Will the need for social interaction make the hybrid office a passing fad?

April 21, 2021 by David Gambrill

While many Canadian employees wish to return to a hybrid office — some adamantly so, according to a recent survey by human resources firm Robert Half — some believe the “fear of missing out” on the opportunity to socialize with

News BrokersClaims ProfessionalsEducationHRInsurersManagementOperations

How to build empathetic managers for the hybrid workplace

April 16, 2021 by David Gambrill

Canadian property and casualty insurance industry leaders have often talked about the importance of managing with empathy during the pandemic, but empathic managers will become even more valuable in the hybrid workplaces that are expected to emerge after the pandemic

News BrokersHRInsurersManagementOperations

What’s missing in a purely remote work environment

April 13, 2021 by Adam Malik

The insurance industry has shown that it can operate successfully in a work-from-home environment, but for any company that wants to see growth, being in the office on a regular basis is essential, P&C insurance executives said during the virtual

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Etiquette for asking if your employees are vaccinated

April 9, 2021 by Greg Meckbach

Asking your workers whether or not they got their COVID-19 vaccine shot is not necessarily a good idea. “If you are going to require employees to disclose their vaccination status, you need to consider the nature of the workplace,” said

News HRManagementQuebecRisk Managers

Canadian Museum of History CEO resigns after probe into alleged workplace harassment

April 9, 2021 by Teresa Wright - THE CANADIAN PRESS

OTTAWA – The head of the Canadian Museum of History has resigned following reported allegations of workplace harassment at the national institution. Museum CEO Mark O’Neill has been on a medical leave since last summer, when an independent investigation was

News BrokersBusiness InterruptionClaimsClaims ProfessionalsHRInsurersOperations

What would a hybrid workplace even look like?

March 26, 2021 by David Gambrill

Canadian property and casualty insurance professionals would like a more flexible, hybrid workplace, a recent survey shows, but the question for employers now is what such an arrangement might look like. About 87% of the more than 1,150 P&C insurance

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The demographic suffering most during remote work

March 23, 2021 by Jason Contant

Very young workers at your brokerage or insurance company are the “overlooked demographic” that may be suffering the most as we pass the one-year anniversary of working from home during the pandemic, according to a recent survey from Microsoft Corp.

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How vaccine rollout impacts commercial risk management

March 22, 2021 by Greg Meckbach

If your commercial clients are bringing more workers back into the office, risk managers might be curious as to whether returning workers have received any of their COVID-19 vaccine shots. But before your clients ask their employees about their vaccine

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Why you need to define your personal brand early in your career

March 16, 2021 by Jason Contant

Defining your personal brand early in your insurance career path can pay dividends in the long-run, viewers attending an Insurance Institute of Canada webinar heard recently. Three-quarters of lifetime earnings are defined within the first 10 years of a person’s