Topic HR
Why the industry needs to stop saying they “fell” into insurance
April 20, 2023 by Alyssa DiSabatinoIf you asked a room of insurance professionals how they got into the business, they’ll probably tell you they “fell into it.” But the industry is doing itself a disservice by being so “self-deprecating,” suggested Rob Marsh, president of Liberty…
Why DEI plays into broker employee satisfaction — and turnover
April 17, 2023 by Alyssa DiSabatinoAmid a shortage of P&C industry talent, brokerages should heed the fact there may be a subtle risk to failing to address diversity — employee attrition. Brokers working in organizations without diversity in senior leadership are three times more likely to…
Meet WTW’s new North America Proposition Leader
April 17, 2023 by Jason ContantLaura Doddington has been appointed as WTW’s new North America Proposition Leader, the commercial brokerage announced Monday. Based in Toronto, Doddington will be responsible for pricing, product, claims and underwriting (PPCU) personal lines for WTW’s Insurance Consulting and Technology business.…
What financial uncertainty may mean for D&O claims
April 12, 2023 by Philip PoradoPrivate companies, including not-for-profits, face rising legal and other exposures from lenders and private investors, customers and employees that can impact Directors & Officers (D&O) insurance policies. And, over the past three years, economic volatility has emerged as a key…
Top 3 ways Canada’s insurance brokerages promote diversity
April 6, 2023 by Philip PoradoRegardless of how far along Canadian brokerages are in their efforts to build diverse workplaces, they are in general agreement about the best ways to get there. And that’s the case even among firms that acknowledge they haven’t yet made…
Which factors impact DEI programs at P&C brokerages
April 3, 2023 by Philip PoradoThe size of a Canadian P&C brokerage and the makeup of its senior leadership continues to drive whether employees have access to formal diversity, equity and inclusion (DEI) programs. A Canadian Underwriter online survey, fielded in Jan. and Feb. 2023, and…
Layoff anxiety: Strategies to ease remote workers’ concerns
March 27, 2023 by Jason ContantWith an economic downturn still a distinct possibility later this year, Canadian P&C industry professionals will likely have understandable concerns about layoffs. But those who go into the office at least some of the time are less likely to say…
Want your employees back in the office? Think flexibility…
March 20, 2023 by David GambrillThree years into the pandemic-induced hybrid workplace, Canadian financial services employees are worried about losing their new-found flexible office arrangements and aren’t afraid to seek new employment opportunities elsewhere — meaning retention is the name of the game for employers…
How to bring “boomerang employees” back into the fold
March 16, 2023 by David GambrillYou know that star employee who left your organization a year ago? Now might be the time to ask them how it’s going and see if they might be interested in coming back, according to a blog post from Harvard…
P&C advisors’ class action certified against insurer over vacation/holiday pay
March 7, 2023 by David GambrillP&C insurance advisors for RBC Insurance Agency Ltd. have won a certification motion for a class action lawsuit against the insurer over how their vacation and holiday pay were determined. Also, the court conditionally certified a similar class action against…
New ombudservice to handle complaints against MGAs
March 3, 2023 by Jason ContantThe Canadian Association of Managing General Agents (CAMGA) has created an ombudservice to act as an adjudicator of queries and allegations made against the association’s members. CAMGA has partnered with Barb Szychta as the independent MGA ombudservice, the association said…
Easy ways to attract top talent
March 1, 2023 by Jason ContantP&C insurance industry employers should appeal more to what prospective job seekers are looking for, rather that simply listing a series of duties in a job posting, an executive at a recruitment firm suggested. “Job advertisements often can read more…