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News CyberEducationHRInsurers

Insurer CFOs share personal experiences dealing with cybercriminals

December 1, 2020 by Jason Contant

About two years ago, Northbridge Financial Corporation’s chief financial officer Craig Pinnock received an email purportedly from Northbridge CEO Silvy Wright requesting help with a wire transfer. “Silvy’s name’s there, Silvy’s signature, so I fire back quickly, ‘Sure, no problem.

News BrokersHRManagementOperations

The best way for brokers to add talent

December 1, 2020 by Adam Malik

Internal referrals made by successful employees are the top way brokerages are finding quality talent to add to their ranks, attendees of a recent webinar panel heard. When asked to discuss what strategies worked best to find talent, the three

News CyberEmerging RisksHRNova Scotia

Auditor general says N.S. slow to act on cybersecurity amid increasing risk

December 1, 2020 by The Canadian Press

HALIFAX – Nova Scotia’s auditor general says the COVID-19 pandemic is highlighting the need for more robust cybersecurity and anti-fraud measures as government employees are forced to work remotely. However, he says the provincial government isn’t working fast enough to

News HRInsurersManagementOperations

The financial benefits of improving diversity and inclusion

November 26, 2020 by Jason Contant

Improving diversity and inclusion (D&I) in insurance companies has a positive impact on the business above and beyond compliance and the reputation of the organization, speakers said recently at a virtual industry event. Some of the benefits include better talent

News AlbertaClaims Canada ArchiveCommercialEmerging RisksHRLegalLoss ControlLoss TrendsManagementOntarioOperationsRisk ManagersTrendingTrusted Advisor

How COVID-19 workplace risk advice has evolved

November 26, 2020 by Greg Meckbach

As the pandemic enters its ninth month, risk managers are seeing more emphasis on the length of conversations and the importance of wearing proper masks. “The key thing now is the length of contact with somebody else. Right now, if

News BrokersHRManagement

On the hunt for talent? Try looking in these places

November 25, 2020 by Adam Malik

If that restaurant server’s customer service stood out to you, maybe they’d be successful working in insurance. That’s one suggestion a brokerage leader gave at a recent convention as a way to find talent from other industries to fill needs

News EducationHRInsurersOperations

The case for using data for diversity and inclusion in senior ranks

November 25, 2020 by Jason Contant

Insurance companies are used to collecting data, but they need to do a better job of using data around race and gender to build diversity and inclusion in their senior ranks, speakers said Tuesday at KPMG’s 2020 Insurance Conference. Insurers

News CommercialHRInsurersMergers and Aqcuisitions

Where The Guarantee Company’s CEO landed after Intact acquisition

November 18, 2020 by Greg Meckbach

Stephen Ruschak, who led The Guarantee Company of North America at the time it was acquired by Intact Financial Corp., is now working for Arch Capital Group Ltd. Bermuda-based Arch Capital announced Tuesday that Ruschak is now executive vice president

News HRInsurersOperations

Swiss Re’s new head of P&C client markets in Canada

November 16, 2020 by David Gambrill

Agis Kitsikis has been appointed as Swiss Re’s new head of P&C client markets for Canada and the English Caribbean, effective immediately. He succeeds Stefan Behr, who recently accepted the position as Swiss Re’s head of business development for Europe,

News BrokersHRManagementOntario

The price you pay for a lack of diversity

November 5, 2020 by Adam Malik

If your brokerage lacks diversity, you may not only be missing out on growth opportunities, but you also are setting yourself up for bad hires, bad decision-making, and reputational harm, a keynote speaker recently told Ontario brokers. Organizations lacking diversity

News HRInsurersManagementManitobaPersonal Auto

New CEO for Manitoba government auto insurer

November 4, 2020 by Greg Meckbach

Manitoba Public Insurance has hired Eric Herbelin, a former senior strategist for Zurich Insurance, as its new CEO, effective Jan. 4. Herbelin worked in Switzerland for Zurich from 2001 through 2016, according to his LinkedIn profile. MPI announced Herbelin’s appointment

News BrokersHRManagement

When to not hire for soft skills

November 4, 2020 by Adam Malik

A common adage around the insurance industry is to hire for soft skills and teach the technical stuff later. While that’s still mostly true among brokerage leaders taking part in a recent panel, one noted that there are times when