Topic HR
Has COVID-19 changed restaurant insurance forever?
July 13, 2023 by Jason ContantCanada’s hospitality sector was particularly hard-hit by the COVID-19 pandemic, with government-mandated shutdowns and restrictions grinding the industry to a halt. Now, as restaurants return to pre-pandemic foot traffic and revenue levels, the need for insurance solutions and capacity is…
Zurich Canada names new CFO
July 11, 2023 by Jason ContantZurich Canada has named Björn Bierfreund as its new chief financial officer. He replaces Lori Cassidy, who was recently appointed CFO for Zurich Commercial Insurance. In his new role, Bierfreund will be responsible for the continued financial stewardship of Zurich…
How the pandemic changed adjusting for the long haul
July 10, 2023 by Philip PoradoCOVID-19 restrictions led adjusters to shift claims work to desktop teams. The change was driven by client reluctance to meet in-person and employees’ desire to reduce site work until the risks were better understood. But those changes can make some…
Reimbursement details emerge following MPI executive’s departure
July 7, 2023 by Steve Lambert - THE CANADIAN PRESSWINNIPEG – A senior executive at a Manitoba Crown corporation was sometimes being reimbursed for travel to Winnipeg from his home in the Toronto area twice a month, figures obtained by The Canadian Press show. The newly released detailed breakdown…
Two insurance agencies rebrand as belairdirect
July 4, 2023 by Jason ContantIntact Financial Corporation subsidiary belairdirect has announced that agencies Johnson Insurance and Anthony Insurance will both rebrand as belairdirect. Beginning this fall, the car and home division of Johnson Insurance will gradually rebrand to belairdirect, with the group benefits and…
How automation is helping brokerages onboard new talent
June 30, 2023 by Jason ContantOnboarding new insurance employees remains a major pain point for brokerages, but digital technology is making that process easier, attendees to a recent Canadian Underwriter webinar heard. Automation can help brokerages with marketing, business growth, sales transactions, and to connect…
How this firm hires mostly 20-somethings
June 26, 2023 by Alyssa DiSabatinoWhile much of the P&C insurance industry is seeing large-scale attrition as industry veterans near retirement, one specialty underwriting firm has built a team comprised mostly of employees in their mid- to-late twenties. For TruStar Underwriting, a specialty Managing General…
Insurer appoints industry veteran as president and CEO
June 23, 2023 by Jason ContantEverest Insurance has appointed industry veteran Renato Rodrigues as president and CEO of Everest Insurance Company of Canada. Rodrigues will lead Everest Canada’s insurance business strategy, overseeing its underwriting, claims, operations and finance functions, Everest Insurance said in a press…
Where brokerages stand on increasing compensation to attract talent
June 21, 2023 by Jason ContantFew Canadian P&C brokerages are looking at increasing compensation to attract and retain talent, even as they continue to try to distinguish themselves from their competition, a new industry report found. Like many industries, insurance has seen a shortage of…
How trade agreements could change claims adjusting in Canada
June 20, 2023 by Alyssa Di SabatinoWhen a NatCat occurs in Canada, it’s common for U.S. adjusters to be on the scene — sometimes before Canadian adjusters, who are bound by provincial licensing restrictions. And while processes for getting either country’s adjusters on the scene are…
Insurer requests no change in overall auto rates
June 19, 2023 by Jason ContantDespite cost overruns related to a new digital platform, Manitoba’s public auto insurer is requesting no change in the overall rates for the 2024/25 insurance year. If the province’s Public Utilities Board approves Manitoba Public Insurance’s (MPI) general rate application,…
How broker tech can reduce E&O exposure
June 16, 2023 by Alyssa Di SabatinoA growing wave of retirements means Canada’s property and casualty (P&C) insurance brokerages are losing the knowledge and experience of many of its senior leaders. “Many brokerages run into issues because they don’t have a system for knowledge transfer, which…