Canadian Underwriter

Topic HR

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Managing your remote workforce in a post-COVID world

January 5, 2021 by David Gambrill

Flexible work arrangements appear to be here to stay, even after the pandemic is gone, and several in the P&C insurance industry are turning their minds towards how to manage a more remote workforce in the future. Imagine future office

News Emerging RisksHRRisk ManagersTrending

Government travel controversies expose need for risk management plans, experts say

January 5, 2021 by Brett Bundale - THE CANADIAN PRESS

The backlash against Canadian politicians who travelled to warmer climes over the holidays despite public health warnings to stay home is a wake-up call that organizations need clear risk management plans, experts say. The fallout of ignoring travel restrictions could

News Commercial AutoHRInsurers

RSA exec maps out the long haul towards better trucking rates

December 17, 2020 by David Gambrill

If you’re a commercial insurance broker or client looking for the end of high premiums for trucking fleets, insurers would like to hear from you about how to resolve a major systemic issue facing the trucking industry. “I would say

News Emerging RisksHRInsurersManagementOperationsTechnology

What’s keeping insurance CEOs up at night

December 15, 2020 by Adam Malik

About 10 months into the global COVID-19 pandemic, insurance leaders are less confident about growing their business and are increasingly concerned about the cratering economy, an insurance industry observer told a recent virtual conference. Even so, they’re showing more confidence

News CyberHRInsurersLiabilityQuebecTechnology

Series of gaps allowed massive Desjardins data breach, privacy watchdog says

December 15, 2020 by Jim Bronskill - THE CANADIAN PRESS

OTTAWA – A series of technological and administrative gaps caused a high-profile data breach at Desjardins – the largest to date in the Canadian financial services sector, the federal privacy watchdog has found. Privacy commissioner Daniel Therrien said Monday that

News EducationEmerging RisksHRInsurersManagementOperationsTrending

The diversity and inclusion statement that hit home for Intact’s management team

December 9, 2020 by Jason Contant

Intact Financial Corporation was holding focus groups on diversity and inclusion a few months ago, when a young manager of colour shared her experience with the insurer’s senior management. “She gave an example to us, which struck most of the

News CommercialEducationHRInsurersLegalManagementMergers and AqcuisitionsOperationsQuebecTechnology

Who is funding many of these insurance mergers

December 4, 2020 by Greg Meckbach

The industry continues to consolidate and pension funds are one major source of capital for insurers, a Montreal-based merger and acquisition expert observes. “One or two notable [carrier M&A] transactions per year has slowly transformed the Canadian landscape, including the

News CyberEducationHRInsurers

Insurer CFOs share personal experiences dealing with cybercriminals

December 1, 2020 by Jason Contant

About two years ago, Northbridge Financial Corporation’s chief financial officer Craig Pinnock received an email purportedly from Northbridge CEO Silvy Wright requesting help with a wire transfer. “Silvy’s name’s there, Silvy’s signature, so I fire back quickly, ‘Sure, no problem.

News BrokersHRManagementOperations

The best way for brokers to add talent

December 1, 2020 by Adam Malik

Internal referrals made by successful employees are the top way brokerages are finding quality talent to add to their ranks, attendees of a recent webinar panel heard. When asked to discuss what strategies worked best to find talent, the three

News CyberEmerging RisksHRNova Scotia

Auditor general says N.S. slow to act on cybersecurity amid increasing risk

December 1, 2020 by The Canadian Press

HALIFAX – Nova Scotia’s auditor general says the COVID-19 pandemic is highlighting the need for more robust cybersecurity and anti-fraud measures as government employees are forced to work remotely. However, he says the provincial government isn’t working fast enough to

News HRInsurersManagementOperations

The financial benefits of improving diversity and inclusion

November 26, 2020 by Jason Contant

Improving diversity and inclusion (D&I) in insurance companies has a positive impact on the business above and beyond compliance and the reputation of the organization, speakers said recently at a virtual industry event. Some of the benefits include better talent

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How COVID-19 workplace risk advice has evolved

November 26, 2020 by Greg Meckbach

As the pandemic enters its ninth month, risk managers are seeing more emphasis on the length of conversations and the importance of wearing proper masks. “The key thing now is the length of contact with somebody else. Right now, if