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How far can employee confidentiality agreements go?

May 13, 2019 by Jason Contant

If you leave your brokerage with some confidential information stored to memory as opposed to a physical document, can you use that information? A recent ruling from the Ontario Superior Court of Justice found that even committing to memory confidential

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Where in Canada do brokers get paid the most?

April 25, 2019 by David Gambrill

Looking to work for brokerages in the highest-paying regions of the country? Check out brokerages in either Alberta or Ontario, according to numbers contained in a recent Deloitte study commissioned by the Insurance Brokers Association of Canada (IBAC). At $70,800

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How sales commissions can result in disputes over vacation pay

April 24, 2019 by Greg Meckbach

If you employ commissioned sales people, how are you calculating their vacation pay? Calculating employees’ vacation pay can be an issue for any company whose sales staff earn both a base salary and commission, Toronto employment lawyer Andrew Monkhouse, managing

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How harassment lawsuit ruling affects insurers

March 28, 2019 by Greg Meckbach

Despite a recent ruling that harassment is not a free-standing tort in Ontario, corporate clients and their brokers still need to view harassment accusations as a serious liability risk. In Merrifield v. The Attorney General, released in 2017, Justice Mary Vallee

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This technology can help attract talent

February 28, 2019 by Greg Meckbach

Using technology like artificial intelligence can help insurers attract the right people and keep them engaged, suggests the head of a major Canadian insurer. “It’s a tough talent market right now across the leading insurance markets in the world. Canada

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Want a flexible workplace? Throw out the policy guide

January 28, 2019 by Jason Contant

Looking to create a flexible workplace culture? Toss out the rule book and don’t formalize the process, recommends PwC. “A policy guide or a formal program can work against you,” wrote Anne Donovan, the U.S. people experience leader at PwC,

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Hub’s take on the merger between P&C and employment benefits

January 15, 2019 by Jason Contant

As it continues to expand its employee benefits solutions, Hub International is training its more than 4,000 employees in Canada to articulate that it is not just a property and casualty brokerage. “There’s still a training and development and learning

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Hub acquires Canadian employee benefits firm

January 8, 2019 by Jason Contant

Chicago-based global brokerage Hub International announced Tuesday it has acquired British Columbia-based employee benefits and pension brokerage TRG Group Benefits and Pensions Inc., the 13th such acquisition since last year. “Hub continues its strategy of assembling best-in-class capabilities and entrepreneurial

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How business leaders influence sexual harassment attitudes

December 17, 2018 by Jason Contant

The way business leaders communicate can shape employees’ attitudes toward sexual harassment, new research has found. “Our research points to a single step that leaders can take to help reduce sexual harassment: communicate to employees that preventing it is a

News HR

Employment down over 10 years among Canadian P&C carriers

December 4, 2018 by Greg Meckbach

The number of people employed by property and casualty insurers in Canada has dropped slightly over the past 10 years but increased from 2016 to 2017, a study released Tuesday says. The total number of people working for P&C carriers

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The science behind motivating your brokerage’s employees

November 22, 2018 by Jason Contant

Looking to truly motivate the employees at your brokerage? Don’t focus on financial incentives; try giving them the opportunity to be really good at their jobs, have a say in their work and do work that is meaningful, advises Bruce

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Why these four insurers have highly engaged employees

November 18, 2018 by Jason Contant

Four insurers with “highly engaged employees” have been recognized by commercial brokerage Aon for their efforts. Allstate Insurance Company of Canada, Intact Financial Corporation (IFC), The Co-operators and Trisura Guarantee Insurance Company were platinum award recipients of the 2019 Aon