Topic Operations
The importance of employee experience in the post-pandemic world
August 13, 2021 by Jason ContantImproving employees’ experience is a top priority for almost all Canadian employers’ post-pandemic success, Willis Towers Watson (WTW) said in a study released Aug. 11. However, while employers recognize adapting to the new reality will take time and require a…
How Aviva Canada fared in the first half of 2021
August 12, 2021 by Jason ContantA lack of catastrophic events in the first half of 2021 and decreased personal auto and commercial claims related to COVID-19 contributed to a 6.7% improvement in Aviva Canada’s combined operating ratio (COR) in the first half of 2021 compared…
More room for industry consolidation and Intact wants to keep growing: CFO
August 11, 2021 by Greg MeckbachIntact is probably not finished acquiring more Canadian insurers even with its recent acquisition of RSA Canada. On June 1, Intact closed a three-way deal in which Intact and Tryg A/S acquired London-based RSA plc. As a result, Intact now…
Is it okay to use open banking data for underwriting?
August 10, 2021 by Greg MeckbachMutual insurers support a proposal to prohibit insurers in Canada from using banking data for underwriting, in an initial phase of open banking. However, one industry expert questions whether there is any harm in letting consenting consumers give their own…
Will Intact re-enter the B.C. auto market?
August 9, 2021 by Greg MeckbachIntact Insurance could re-enter the British Columbia auto market but only if the provincial government provides “options and convenience” to motorists, says Intact Financial Corp. CEO Charles Brindamour. It has been eight months since Intact announced it is leaving the…
BrokerLink doubles size in Atlantic Canada, buys brokerages in Ontario and Alberta
August 9, 2021 by Jason ContantBrokerLink has doubled its presence in Atlantic Canada and is now one of the largest brokerages on the east coast following its acquisition of Archway Insurance and South Coast Insurance Agency Limited. BrokerLink, a subsidiary of Intact Financial Corporation, announced…
Banking data should not be used for underwriting insurance: open banking committee
August 5, 2021 by Greg MeckbachOpen banking should not be used for underwriting insurance, a federally appointed committee said Wednesday. In its final report issued Aug. 4, the Advisory Committee on Open Banking recommended that the “initial phase” of open banking, in Canada, be up…
Why Intact has no intention of selling BrokerLink
August 4, 2021 by Greg MeckbachIf you knock on Intact’s door offering money to buy its BrokerLink subsidiary, prepare to get rejected. “You are far more likely to see us putting way more capital in [the property and casualty insurance brokerage] space than the other…
4 ways to stay visible while working remotely
August 3, 2021 by Jason ContantAs more Canadian property and casualty insurance professionals shift to a hybrid workplace, it will be important for remote workers to remain visible while the rest of their colleagues are in the office. To be viewed as a valued team…
Gallagher no longer buying major Willis Towers Watson assets
July 30, 2021 by Greg MeckbachA bunch of Willis Towers Watson plc workers, who anticipated that their divisions were being sold to Arthur J. Gallagher & Co., will be staying with Willis Towers Watson after all. Rolling Meadows, Ill.-based Gallagher announced July 26 that a…
Here’s the timeline for converting RSA policies to Intact
July 30, 2021 by Greg MeckbachNova Scotia motorists with RSA insurance policies can renew through RSA until November 4, the province’s auto insurance regulator said in its July 28 ruling on Intact Insurance Company’s rate filing. On June 1, Intact Financial Corp. closed its acquisition…
Why many brokers need to change their auto quoting process
July 28, 2021 by Greg MeckbachMany brokerages that use AutoPlus to obtain auto insurance quotes will likely have to change their processes over the next couple of months. AutoPlus’s vendor, CGI Group Inc., will start updating that online database product Aug. 13, says the Insurance…