Better engagement with customers and the ability to respond quickly to change are just two reasons why the leader of one of Canada’s biggest direct insurance companies sees an advantage for companies like his over competitors that sell through the…
Betty Clarke recently received the highest honour for risk managers in Canada. One example of why she is deserving of such recognition lies in how she helped her employer prepare to absorb a drastic insurance rate increase. Clarke is the…
Paul Martin, President, Chief Operating Officer, KRGInsure/RRJ Insurance Group Limited Employee engagement will be one the biggest challenges we face in 2021. Managing a remote workforce for a long period of time is a skill set many of us do…
HALIFAX – On the factory floor, masks were optional. Until last month, workers at TEC Business Solutions’s corrugated packaging plant in Mississauga, Ont. underwent a COVID-19 screening, had a temperature check and sanitized their hands – but once inside and…
Brokers of all stripes have been especially taxed since the start of the COVID-19 pandemic, so it’s especially important to make the time to find opportunities to take a break, advised a national brokerage leader. Tina Osen, president of Hub…
Auto insurance rates on the whole have softened thanks to the COVID-19 pandemic. But as vaccines offer a glimmer of hope of a return to something resembling pre-crisis normal, it’s up in the air as to what will happen to…
TORONTO – The superintendent of one of Canada’s financial regulators won’t consider allowing banks and insurers to hike dividends, offer share buybacks or increase executive compensation until COVID-19 lockdowns have subsided. Jeremy Rudin from the Office of the Superintendent of…
Continue to show patience and understanding, while keeping communication open, Hub’s Canadian leader is telling her fellow leaders as COVID-19 case counts continue to rise throughout Canada. “I had this conversation with our family dinner table — just this whole…
As the arrival of vaccines in Canada promise to put an end to the pandemic, insurers and brokers now face the same task as their commercial clients: Creating a business plan for the ‘new normal,’ after the threat of COVID-19…
MONTREAL – A group of seniors at one of the first long-term care homes in Quebec to receive COVID-19 vaccines have threatened to sue the provincial government if they don’t receive their second doses in the coming days. A formal…
The backlash against Canadian politicians who travelled to warmer climes over the holidays despite public health warnings to stay home is a wake-up call that organizations need clear risk management plans, experts say. The fallout of ignoring travel restrictions could…
Dave Partington, CEO, Gallagher Global Brokerage – Canada The biggest change and differentiator will be how brokers access and use data. For example, the ability to benchmark coverages, limits and rates against peer groups will help our clients make better…